Payroll Service Specialist – Customer Support

Office Angels; Bristol; Hybrid; GBP 20,000 - 28,000; Full time

Job summary

A leading payroll services provider is seeking a Customer Service Payroll Executive in Bristol to join their Operations Team. The role will entail data entry, processing timesheets, managing payroll queries, and providing exceptional service to contractors and recruitment agencies. This position includes comprehensive training and development opportunities, as well as a competitive holiday package and hybrid working after probation. Ideal candidates will possess strong customer service skills and a good understanding of Microsoft Office.

Benefits

Competitive holiday package

Hybrid working after probation

Free on-site gym access

Professional training and career development opportunities

Friendly and supportive workplace culture

Qualifications

• Ability to work in a professional, focused and proactive manner.
• Experience in customer service roles is beneficial.

Responsibilities

• Data entry and processing of timesheets for contractors.
• Processing expense claims in compliance with HMRC rules.
• Providing payroll reports for contractors.
• Handling payroll and pension queries via multiple channels.

Skills

Strong customer service awareness

Excellent written and verbal communication skills

Friendly telephone manner

Strong understanding of Microsoft Office including Excel

Job description

A leading payroll services provider is seeking a Customer Service Payroll Executive in Bristol to join their Operations Team. The role will entail data entry, processing timesheets, managing payroll queries, and providing exceptional service to contractors and recruitment agencies. This position includes comprehensive training and development opportunities, as well as a competitive holiday package and hybrid working after probation. Ideal candidates will possess strong customer service skills and a good understanding of Microsoft Office.