Operations & Customer Service Specialist

Pertemps Bond; East Midlands; On-site; GBP 29,000; Full time

Job summary

A leading logistics company in the East Midlands is seeking a proactive Customer Service & Logistics Agent to join their Derby branch. The role focuses on delivering outstanding customer service and involves building relationships with customers through various channels. The ideal candidate will possess excellent communication skills, problem-solving abilities, and thrive in a fast-paced environment. A full driving licence is essential. Competitive salary of £28,500 per year is offered with standard working hours from Monday to Friday.

Qualifications

• Full driving licence with no more than 6 penalty points.
• Must have held a full driving licence for at least 12 months.
• Hardworking, with the ability to succeed in a fast-paced environment.
• Previous experience in a similar role is highly desirable.

Responsibilities

• Handling incoming calls and assisting customers in branch.
• Completing service agreements and verifying customer documentation.
• Supporting operational colleagues with key tasks.
• Carrying out checks and inspections as required.
• Delivering and collecting items to and from customers.

Skills

Excellent communication skills

Problem-solving

Attention to detail

Organised and proactive

Job description

A leading logistics company in the East Midlands is seeking a proactive Customer Service & Logistics Agent to join their Derby branch. The role focuses on delivering outstanding customer service and involves building relationships with customers through various channels. The ideal candidate will possess excellent communication skills, problem-solving abilities, and thrive in a fast-paced environment. A full driving licence is essential. Competitive salary of £28,500 per year is offered with standard working hours from Monday to Friday.