Senior Car Service Advisor - Customer Excellence & Upsell

Jago Consultants; Sidcup; On-site; GBP 27,000 - 35,000; Full time

Job summary

A car main dealership near Swanley is seeking a Service Advisor to join their team. This position emphasizes strong customer service skills and previous experience in a dealership. Responsibilities include advising customers on service and repair needs, handling invoices, and maintaining vehicle records. The role offers a basic salary of £27,000 with OTE of £35,000 and entails Monday to Friday working hours with some Saturday shifts. Ideal candidates will possess a full driving licence and excellent communication skills.

Qualifications

• Previous experience as a Service Advisor in a car garage or main dealership.
• Enthusiastic and passionate about the motor trade.
• Full driving licence required.

Responsibilities

• Ensure customers are aware of service and repair work in a professional manner.
• Advise on estimated costs of repairs and additional products.
• Document warranty work according to manufacturer policy.

Skills

Customer Service skills

Excellent communication skills

Knowledge of car repairs

Job description

A car main dealership near Swanley is seeking a Service Advisor to join their team. This position emphasizes strong customer service skills and previous experience in a dealership. Responsibilities include advising customers on service and repair needs, handling invoices, and maintaining vehicle records. The role offers a basic salary of £27,000 with OTE of £35,000 and entails Monday to Friday working hours with some Saturday shifts. Ideal candidates will possess a full driving licence and excellent communication skills.