German-Speaking Export Customer Service Specialist

Language Business; Greater London; On-site; GBP 28,000 - 30,000; Full time

Job summary

A leading employer in customer service seeks a German-speaking Customer Service Executive to provide B2B support for clients in a friendly and supportive team. Located in South West London, this role involves responding to customer inquiries, placing orders, and liaising with logistics partners. Candidates must speak fluent German and possess prior customer service experience. The position offers a salary of £28,000 - £30,000 pa, negotiable based on qualifications, with a Monday to Friday working schedule.

Qualifications

• Fluent German is essential.
• Previous customer service experience or administrative experience is essential.
• Knowledge of additional languages (Spanish, Italian, or French) is an advantage.

Responsibilities

• Offer full B2B support to German-speaking clients.
• Place customer orders for products and advise on queries.
• Liaise with courier and freight companies.
• Monitor efficiency of export operations.

Skills

Fluent German

Customer service experience

Clear communicator

Team player

Ability to work under pressure

Job description

A leading employer in customer service seeks a German-speaking Customer Service Executive to provide B2B support for clients in a friendly and supportive team. Located in South West London, this role involves responding to customer inquiries, placing orders, and liaising with logistics partners. Candidates must speak fluent German and possess prior customer service experience. The position offers a salary of £28,000 - £30,000 pa, negotiable based on qualifications, with a Monday to Friday working schedule.