Store Security & Customer Service Specialist

Mitie; Hereford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading security services provider in Hereford is looking for a Retail Security Officer. This role involves delivering top-notch customer service while ensuring a safe shopping environment. Candidates should preferably hold a current SIA licence and have a checkable 5-year employment history. The position offers varied shifts and includes duties such as conducting store patrols and utilizing CCTV systems effectively. Employee benefits include a pension scheme and paid breaks.

Benefits

Free uniform supplied

Annual leave entitlement

Pension and life insurance schemes

Access to employee benefits and discounts

Qualifications

• Current SIA licence or willingness to undergo training.
• Ability to work varying shifts.
• Strong customer service skills.

Responsibilities

• Deliver industry-leading customer service.
• Deter violence and public order offences.
• Conduct patrols of the store.
• Utilize CCTV systems for crime reduction.
• Liaise with management and police.

Skills

Customer service excellence

Ability to conduct patrols

CCTV operation

Education

SIA licence or certificates preferred

5-year checkable employment history

Job description

A leading security services provider in Hereford is looking for a Retail Security Officer. This role involves delivering top-notch customer service while ensuring a safe shopping environment. Candidates should preferably hold a current SIA licence and have a checkable 5-year employment history. The position offers varied shifts and includes duties such as conducting store patrols and utilizing CCTV systems effectively. Employee benefits include a pension scheme and paid breaks.