German-Speaking Export Customer Service Specialist

The Language Business Ltd; Uxbridge; On-site; GBP 22,000 - 26,000; Full time

Job summary

A leading global export company is seeking a German speaking Customer Service Administrator in Uxbridge. This role involves ensuring customer satisfaction by handling incoming queries and providing sales support. Candidates should be fluent in German and English, with previous customer service experience preferred. The starting salary is up to £26,000 annually, along with 25 days of holiday and additional benefits. Working hours are Monday to Friday with flexible options available.

Benefits

25 days holiday

Generous staff discounts

Qualifications

• Fluency in both German and English is essential.
• Previous experience in a customer service role or similar administration role is essential.
• Experience in logistics/export environment is an advantage but not essential.

Responsibilities

• Ensure customer satisfaction by receiving and processing all incoming queries promptly.
• Handle incoming calls and email enquiries from customers.
• Produce export documentation as necessary.

Skills

Fluency in German

Fluency in English

Multi-tasking ability

Job description

A leading global export company is seeking a German speaking Customer Service Administrator in Uxbridge. This role involves ensuring customer satisfaction by handling incoming queries and providing sales support. Candidates should be fluent in German and English, with previous customer service experience preferred. The starting salary is up to £26,000 annually, along with 25 days of holiday and additional benefits. Working hours are Monday to Friday with flexible options available.