A UK charity managing historic sites is seeking a Palace Host to provide exceptional customer service and assist with sales at Kensington Palace. Working part of a team, you will ensure that visitors have memorable experiences while achieving sales targets. The role includes maintaining standards in retail and admissions and supporting other staff. Ideal candidates will have experience in customer service and a flexible approach to adapt to visitor needs.
Qualificações
Experience in customer service and working as part of a team.
A strong drive for achieving sales targets.
Positive and flexible approach, able to adapt your style and respond to visitor needs.
Responsabilidades
Support the delivery of on-site sales targets and KPIs, including Retail sales, Admissions sales, Membership sales and Ticket scanning.
Ensure that the Retail and Admissions areas are presented to the expected standards.
Undertake cross-role working as and when required to support the visitor experience.
Conhecimentos
Customer service experience
Sales target achievement
Flexibility and adaptability
Descrição da oferta de emprego
A UK charity managing historic sites is seeking a Palace Host to provide exceptional customer service and assist with sales at Kensington Palace. Working part of a team, you will ensure that visitors have memorable experiences while achieving sales targets. The role includes maintaining standards in retail and admissions and supporting other staff. Ideal candidates will have experience in customer service and a flexible approach to adapt to visitor needs.
* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.