Customer Care Manager jobs in United States

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This is an excellent opportunity to join a growing business with an outstanding brand reputation and a loyal customer base.

You will join a friendly and professional team that works towards common goals and shares success. Your responsibilities will include providing exceptional service to B2B customers. The ideal candidate is outgoing, self-motivated, and comfortable managing inbound and outbound calls. You should possess first-class customer engagement skills, be adept at multitasking, and able to handle data accurately and efficiently. Your duties include being the first point of contact via calls and emails, creating quotations, processing orders, coordinating with logistics teams, and proactively engaging customers to cross-sell and close sales.

This role offers a chance to make a significant impact on the business's success. It is initially full-time office-based during the probation period, transitioning to four days in the office and one remote day per week. Please note, the location is not accessible by public transport. The position is based in Basingstoke, offering a salary of £26,000 to £28,000 per annum, working Monday to Friday.