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As part of Workplace Services, the Facilities Assistant is a pivotal role in supporting the operational delivery of multiple managed buildings, sites, and central stores.

The areas covered have an extensive range of users and provide, for example, facilities for lectures, meetings, and events, as well as a wide variety of office accommodation. This role is part of the operational team that supports the operational delivery of excellent customer service for all users. This role must adhere to best practice in housekeeping and health and safety compliance.

The Facilities Assistant reports to the Facilities Manager/Site Supervisor on operational considerations that affect maintenance of the building, health and safety compliance, property contracts for the third-party operators, and operational staffing.

The role ensures that there is professional, smooth, and joined-up service delivery across all sites and buildings.

The role holder works closely with the AV Team, Stores Assistants, Receptionists, and Reprographics team as required on projects that cross the different disciplines. The role is responsible for soft facilities operations, maintenance of the buildings, and dealing with the operational requests from the third-party occupiers while working with our building maintenance teams for reactive and planned maintenance.

The role-holder is responsible for carrying out health & safety compliance, ensuring daily duties are completed, and buildings and sites are operating efficiently and effectively.

In order to succeed in this role, you will need the following skills:

• Experience in facilities, custodian, or a related customer-facing role.
• Ability to use Outlook and emails.
• Collaborative working approach and team player.
• Good communication and interpersonal skills to interact with staff and visitors at all levels.
• Ability and physical fitness to perform physical tasks daily.
• Good time management, organisational, and co-ordination skills.
• Basic D.I.Y skills.

• Competitive rates of pay with automatic service-related pay progression and annual cost of living increases.
• Generous annual leave allowance.
• Flexible and hybrid working opportunities.
• Generous maternity, adoption, and shared parental leave entitlement and other family-friendly schemes (e.g. workplace nurseries).
• An auto-enrolment pension scheme, with a generous employer contribution.
• Travel benefits and retail discounts at over 2,000 local and national stores.
• Schemes to support with relocation.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

If you have any questions about this vacancy or the application process, please email Estates Division at EDR@admin.cam.ac.uk.

Please quote reference BA45620 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity, and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

• Further Information - Facilities Assistant

Apply online.