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puestos de Cost Accountant en Gran Bretaña

Account Handler - Corporate & Commercial

Howden Group Holdings

Tandridge
Híbrido
GBP 35.000 - 50.000
Hace 19 días
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Account Handler - Corporate & Commercial
Howden Group Holdings
Tandridge
Híbrido
GBP 35.000 - 50.000
Jornada completa
Hace 19 días

Descripción de la vacante

A leading international insurance broker is seeking an Account Handler to join their team in Caterham. This full-time role involves assessing clients' insurance needs, providing excellent service, and managing documentation. The ideal candidate will have a minimum of 2 years' experience in the industry and possess strong technical and client service skills. A career at this firm promises growth in a collaborative environment that values diversity and personal development.

Servicios

Flexible working hours
Professional development opportunities

Formación

  • Minimum of 2 years' industry experience required.
  • Working knowledge of General Insurance and GDPR needed.

Responsabilidades

  • Assist in achieving client retention targets through excellent service.
  • Liaise with Account Executive and attend client meetings.
  • Process adjustments and manage documentation effectively.

Conocimientos

Technical insurance skills
Client service skills
Negotiation skills
Attention to detail
Ability to prioritize work

Educación

GCSEs A-C in Maths & English

Herramientas

Acturis
Descripción del empleo

Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

At Howden - Corporate & Commercial, commercial insurance isn’t just what we do – it’s who we are. We support our clients through the complex landscape of commercial risk. We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth. Our depth of commercial insurance expertise allows us to protect client’s assets and fuel their progress. When our clients prosper, we celebrate success with them; when challenges arise, we provide unwavering support.

We are seeking an Account Handler to support our team and assess our clients’ insurance requirements including dealing with general enquiries, renewals, mid-term adjustments, obtaining quotations and invoicing of premiums. Dealing with our Commercial clients, you will have a passion for providing excellent service to your clients and be excited about the prospect of working with a growing insurance broker that’s making a real impact in the market. We promote personal and professional growth

Please note this is a full-time, permanent opportunity. You will be based in our Caterham office and ideally be onsite for 2-3 days per week on average.

Overview
  • Assist in achieving Group/Division client retention targets by providing an excellent level of service.
  • Liaise effectively with the Account Executive to ensure an appropriate strategy for renewal, attend client meetings as necessary and action meeting points (if applicable).
  • Undertake market exercise to establish the most competitive terms available.
  • Obtain renewal terms and present to client.
  • Issue renewal documentation in line with contract certainty.
  • Ensure premiums are collected prior to the commencement of cover and in line with Howden procedures.
  • Record all relevant information, correspondence, and documentation on Acturis and make effective use of the diary system.
  • Process adjustments in line with procedures, including notification to insurers, issue of revised documentation, and collection of additional premiums.
  • Actively cross-sell products from other Divisions.
Knowledge
  • Working knowledge of all the main classes of General Insurance and the CII’s Code of Ethics and GDPR.
  • Must have a minimum of 2 years’ industry experience.
Skills
  • Good level of technical insurance skills, to be assessed by regular in-house testing.
  • Accuracy and attention to detail.
  • Ability to process work quickly and efficiently.
  • Ability to prioritise work and meet deadlines.
  • Excellent client service skills.
  • Good negotiation and broking skills.
  • Ability to gather and analyse information from the client.
  • Ability to identify and respond appropriately to an individual client’s level of understanding.
  • Ability to persuade and influence others.
Qualifications
  • GCSEs A-C in Maths & English.
  • Cert CII (desirable).
  • Acturis (desirable).
What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

  • Our successes have all come from someone brave enough to try something new
  • We support each other in the small everyday moments and the bigger challenges
  • We are determined to make a positive difference at work and beyond
Reasonable adjustments

We\'re committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you\'re excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

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* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.

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