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Continuous Improvement jobs in Großbritannien

Client Services Team Leader

Client Services Team Leader
pib Group
Gloucester
GBP 35.000 - 55.000
Dringend zu besetzen
Vor 3 Tagen
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Sous Chef - Cwmbran

Sous Chef - Cwmbran
BaxterStorey
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GBP 27.000 - 29.000
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Senior Commercial Analyst

Senior Commercial Analyst
Mya Systems
Liverpool City Region
GBP 35.000 - 55.000
Dringend zu besetzen
Vor 3 Tagen

Senior Web Developer

Senior Web Developer
dunnhumby
London
GBP 50.000 - 80.000
Dringend zu besetzen
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Head of Financial Planning & Analytics

Head of Financial Planning & Analytics
Pertemps
England
GBP 100.000 - 120.000
Dringend zu besetzen
Vor 3 Tagen
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Audit Manager

Audit Manager
HMRC
West Yorkshire
GBP 56.000 - 71.000
Dringend zu besetzen
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Accounts Payable Clerk

Accounts Payable Clerk
Robert Walters UK
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GBP 24.000
Dringend zu besetzen
Vor 3 Tagen

Voyage Operations Specialist

Voyage Operations Specialist
oilandgasjobsearch.com
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GBP 50.000 - 85.000
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Customer Delivery Team Leader - Technical Support

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Hireful Ltd
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GBP 45.000 - 50.000
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Software & Firmware Engineer in Cwmbran

Software & Firmware Engineer in Cwmbran
Computer Futures - London & S.E(Permanent and Contract)
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GBP 40.000 - 60.000
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Site Manager - Midlands

Site Manager - Midlands
GRAHAM Group
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Home Manager

Home Manager
Jupiter Recruitment
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GBP 65.000
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Business Partner – HR

Business Partner – HR
NHS Scotland
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GBP 35.000 - 50.000
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Contract Maintenance Engineer

Contract Maintenance Engineer
Gap Technical Ltd
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Income Team Leader

Income Team Leader
Parkinson's UK
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GBP 35.000 - 45.000
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Maintenance Engineer (Day Shift-Banked Hours)

Maintenance Engineer (Day Shift-Banked Hours)
Whitworths Limited
Wellingborough
GBP 30.000 - 40.000
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Pertemps
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Haas F1 Team
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Training Analyst

Training Analyst
Raytheon Systems
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GBP 40.000 - 55.000
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Digital Project Manager

Digital Project Manager
MEININGER Hotels
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GBP 40.000 - 70.000
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FC Land (Act 4) People Manager (Manchester)

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LaplandUK
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GBP 100.000 - 125.000
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Project Manager

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TERUMO BCT, INC
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GBP 60.000 - 90.000
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Sr. Leadership Development Consultant (100% remote). Job in Leigh Education & Training Jobs

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Operations Excellence Coach, EMEA. Job in Birmingham Education & Training Jobs

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GBP 35.000 - 55.000
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Client Services Team Leader

Sei unter den ersten Bewerbenden.
pib Group
Gloucester
GBP 35.000 - 55.000
Sei unter den ersten Bewerbenden.
Vor 3 Tagen
Jobbeschreibung

Client Services Team Leader


We currently have a very exciting opportunity for an experienced Team Leader to join our Commercial Enterprise Unit.

The business unit is an integral part of our Specialty division that provides an advisory broker service to commercial and consumer clients across the UK and specialises in providing a first-class professional service to small business owners, responsible for placing over £20m GWP across over 19,000 policies.

As the Team Leader, you will provide a key role in ensuring that your team achieve high service levels in line with our clients expectations, along with ensuring strong staff engagement and delivering solutions to help drive our business forward. You will assist in developing the team in order to ensure they provide outstanding customer service, while helping to drive growth, continual process improvement and ensuring that the client is always at the heart of what we do.

The management and leadership of the team is integral to the success of driving service excellence for the Commercial Enterprise Unit.

Responsibilities

Be an approachable referral point within the team for coaching, mentoring and workload management to ensure team members are meeting their defined KPIs and continuous development, including competency assessments and allocation of relevant training either individually or as a team Maintain a working diary and ensure all renewals are dealt with in good time by allocating and monitoring workloads and renewal lists within the team Ensure work is delegated to the relevant persons within the team where required Managing absence, including workloads during absences to ensure customers outcomes are still met Report into Line Manager on your team KPIs Carry out performance reviews as required, while following correct business procedures and requirements Collaborate and communicate with other broking teams, including team leaders to ensure consistency and sharing of workload where required Monitor QA results within the team and ensure any training or other requirements (e.g. second person sign off) are met

Experience & Attributes:

Have experience as an established team leader with a good understanding of the broking insurance market and the main classes of commercial insurance Meticulously organised & data-driven, with the ability to prioritise and allocate workloads across your team according to business need. Previous experience of mentoring and coaching team members providing guidance and support on more complex tasks. Ability to analyse and interpret management information to maximise capacity, efficiency and performance. Confident use of MS Office suite and operational Acturis. Be an approachable, motivating & supportive member of the team while also driving your own ambition.

Why Join Us?

Competitive salary and benefits package Flexible working and holiday options Pension, enhanced parental leave, and life insurance Discounts on technology, travel, and leisure Learning and development opportunities Volunteering and charity support days

Join a company that values innovation, growth, and its people. Apply now to take the next step in your career.

We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.

#HP

REF-222 544


JBRP1_UKTJ

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