Transport Supervisor

Gregory Distribution; Cullompton; On-site; GBP 39,000 - 40,000; Full time

Job summary

A logistics and transport company seeks a Transport Supervisor in Cullompton to oversee day-to-day operations and ensure compliance with regulations. Leadership and customer service experience are crucial. The role offers competitive pay, excellent benefits, and opportunities for career growth within a supportive environment.

Benefits

Additional holiday purchasing scheme

Retail discounts with Hapi

Retail Trust Wellbeing Support

Excellent holiday allowance

Life assurance

Pension

Sickness scheme

Christmas Savings Club

Free Uniform

Paid Volunteer Day

Qualifications

• Previous customer service experience essential, over the telephone and on email.
• Excellent organisational skills and prioritising workload.
• Able to work as part of a team and on own initiative.

Responsibilities

• Provide leadership and supervision for the day-to-day operations.
• Ensure compliance with statutory obligations and Health and Safety.
• Maintain good working relationships with drivers and customers.

Skills

Leadership skills

Customer service experience

Attention to detail

Communication

Organizational skills

Teamwork

Job description

Job Description: Join Gregory Distribution as a Transport Supervisor for our busy Milk Operation in Cullompton. This role involves providing leadership and supervision for the day-to-day operations, with a particular emphasis on strong compliance support. You will also support operations in North Tawton when required.

• To ensure that all vehicles and drivers under your supervision are routed effectively to maximise their utilisation at all times, maintaining service levels to Customer and GDL requirements, whilst keeping control over associated costs.
• To ensure that tankers operated from Cullompton are, at all times, presented in a clean and tidy condition.
• To ensure that drivers under your control are, at all times, dressed in accordance with company guidelines.
• Provide strong compliance support in the role, ensuring that all activities related to vehicles, drivers and trailers adhere to statutory obligations, legal requirements and Health and Safety.
• To ensure that GDL and customers' paperwork is completed accurately and in a timely manner.
• To ensure that industrial relations are maintained and that local disputes are dealt with quickly and, where out of your control, ensure that your Senior Manager is aware of the situation.
• Be responsible for the first level of disciplinary procedures to be taken against one of the staff under your supervision.
• To ensure that customer hygiene requirements are followed and achieved.
• To answer the telephone in a courteous manner, dealing quickly with questions that are raised either by the customer or Senior GDL Management.
• Maintain good working relationships with, and between, drivers and customers (including farmers) to ensure that any problems arising are handled amicably and through correct channels.
• As required by Workshops, make vehicles and trailers available for service and repairs to meet our 'O' License requirements.
• Assist in the recruitment of drivers, ensuring that they are properly inducted and trained in operating procedures.
  Leadership skills are essential as you will be managing a busy team.
• Previous customer service experience essential, over the telephone and on email.
• Attention to detail.
• Ability to communicate at all levels.
• Excellent organisational skills and prioritising workload.
• Working to deadlines.
• Able to work as part of a team and on own initiative.
  About Us: At Gregory Distribution Ltd, we are committed to delivering excellence in logistics and transport services. Our team is dedicated to maintaining high standards of compliance and operational efficiency. Join us and grow your career in a supportive and expanding business environment. We foster a strong culture of teamwork and continuous improvement.
  Competitive Salary: £39,000pa to £40,000pa, Depending on experience!
• Hours: 18:00hrs - 06:00hrs, on a 4on 4off shift basis.
• Training: Monthly Courses for a variety of areas.
• Benefits: Additional holiday purchasing scheme, Retail discounts with Hapi, Retail Trust Wellbeing Support, and more.
• Career Growth: Explore opportunities for professional development within our expanding business.
• Company Benefits: Excellent holiday allowance. Life assurance, pension, and sickness scheme.
• Extras: Christmas Savings Club, Black Circle Tyre Discount, Free Uniform and paid Volunteer Day.
• Wellbeing Support: Benefit from the Retail Trust Wellbeing Support program.
• Team Environment: Be part of a strong culture of teamwork and collaboration.