Domestic Cleaning Supervisor/Auditor

Mitie Group plc.; Oxford; On-site; GBP 27,000; Full time

Job summary

A leading facilities management company in the UK is seeking a Domestic Cleaning Supervisor/Auditor. This role involves overseeing a cleaning team in a healthcare setting, ensuring compliance with hygiene standards, and performing audits. Ideal candidates should have auditing experience and a strong understanding of infection control principles. The position offers a full-time contract with a salary of approximately £26,376.59 per annum.

Qualifications

• Experience in auditing or quality assurance within healthcare.
• Strong understanding of infection control principles.
• Ability to work independently and manage schedules.

Responsibilities

• Oversee the delivery of cleaning services and standards.
• Conduct scheduled and ad-hoc cleaning audits.
• Collaborate with Infection Prevention & Control teams.

Skills

Auditing experience

Infection control knowledge

Communication skills

Attention to detail

Competence in digital tools

Tools

Microsoft Office Suite

Digital audit tools

Job description

Job Title: Domestic Cleaning Supervisor / Auditor

Pay: £26,376.59 per annum · Hours: 37.5 per week · Contract: Permanent · Type: Full Time

Location: John Radcliffe Hospital, Headley Way, Headington, Oxford, Oxfordshire, England, OX3 9DU

Reports to: Quality & Compliance Manager

Job Overview

We are seeking an experienced Domestic Cleaning Supervisor/Auditor for our healthcare division to manage a cleaning team and maintain exceptional service standards.

Key Responsibilities

• Oversee the delivery of routine planned and periodic cleaning, ensuring staff adhere to task schedules and Health & Safety procedures.
• Provide technical training as required, distribute uniforms, monitor cleanliness standards, manage material usage, and order stock when necessary.
• Address issues promptly and professionally, escalating to the line manager where appropriate.
• Perform scheduled and ad‑hoc cleaning audits in line with the National Standards of Healthcare Cleanliness 2025 and Trust policies.
• Assess technical cleaning outcomes and processes to ensure compliance with infection prevention protocols.
• Document audit findings using approved systems such as Synbiotix, and provide clear feedback to service managers and domestic teams.
• Collaborate with Infection Prevention & Control teams and ensure timely escalation of issues.
• Monitor trends, produce reports for Quality & Performance meetings, and support continuous improvement initiatives and training related to cleaning standards.

Qualifications & Experience

• Experience in auditing or quality assurance within healthcare or facilities management.
• Strong understanding of infection control principles and excellent attention to detail.
• Competence in digital audit tools and Microsoft Office Suite.
• Effective communication skills.
• Desirable: Knowledge of Functional Risk area classifications, cleaning frequencies, and familiarity with NHS compliance frameworks and Health & Safety legislation.
• Ability to work independently, manage schedules effectively, and supervise a cleaning team.

Training will be provided on internal supervision and auditing procedures across hospital divisions, and the role will involve regular site visits to wards, theatres, and high-risk areas.

We are looking for someone reliable, hardworking, and professional, with previous supervisory and cleaning experience.