Contact Center Manager à United States

The hourly rate for this role is 12.98 - 13.81 depending on location.

Being a Liz Earle Customer Advisor is an exciting role where youll help customers by advising them about their skincare and beauty needs. With a strong heritage love for natural beauty and focus on the customer experience this is your chance to be part of something truly special.

At Liz Earle we live and breathe our Precious Recipe We Care More We Never Settle We Are One Team. These special ingredients make us who we are and guides how we work with each other and our customers. From our humble beginnings on the Isle of Wight our values and ethos are the same today as day one and theres never been a more exciting time to join us.

Find out from Clare what a typical day as a Liz Earle advisor looks like by watching the video at the bottom of this page. From engaging with customers to providing personalised beauty consultations Clares day is filled with helping people feel confident and beautiful in their own skin.

You will be based on our Liz Earle counter in store and report into the Counter Manager. Your main responsibilities will be to :

• Build great relationships with our customers and your colleagues
• Provide personalised consultations and skin services
• Meet your sales targets and tell customers about our Liz Earle offers and in store promotions
• Complete our award-winning 12-month Skin School development programme.
• Ensure your counter is beautifully presented to showcase the range of Liz Earle products

• Welcome each customer and treat everyone with empathy and understanding
• Enjoy meeting sales targets and playing their part to deliver great team performance
• Love to learn and keep up to date with the latest skincare trends
• Are comfortable working both on their own and within a team
• Desire to be a proud brand ambassador for Liz Earle and help our customers find the best products for their needs

• Previous experience working with customers
• Experience using skincare products on customers

• Liz Earle Employee discount of up to 75%
• Store discount (e.g. Boots or John Lewis)
• Quarterly Liz Earle Goody Box
• Discretionary team bonus scheme
• Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification
• Generous holiday allowance that increases with length of service
• Personal Pension Scheme

We have a great range of benefits that go beyond salary and offer flexibility to suit you.

Please note any salary estimates given on third-party sites are not provided or endorsed by No7 Beauty Company or Liz Earle Beauty Co. Ltd and may not be accurate. All rewards and benefits are subject to change and eligibility.

Five iconic brands make up No7 Beauty Company - No7 Liz Earle Soap & Glory Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone. We have a reputation for scientific innovation and create products with proven results whilst being environmentally sustainable and socially responsible.

We are an equal opportunity employer. No matter where you work in No7 Beauty Company we will empower you to be your authentic self. We share a culture where diversity equity and inclusion are at the center of everything we do.

Join us and together we can achieve more. Find out more here.

If this sounds like the perfect role for you we look forward to receiving your application. If successful you will be invited to attend an in-store interview within the next 14 days.

We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support we can provide reasonable adjustments during the application and interview process to help you to be at your best.

We are now recruiting Liz Earle Customer Advisor for our Meadowhall store.

We are looking for candidates to join us from as soon as possible and who can be flexible to meet our customers needs.

Your basic hours will be 30hrs per week and your anticipated days of work will be

5 days Monday to Saturday

You will cover AM PM and evening shifts between the hours of 9am and 9pm which will include weekends.

The anticipated shift patterns will be discussed at interview stage.

Skincare Skincare Consultant Customer Advisor Liz Earle Cosmetics Sales Retail Counter Sales Beauty Consultant Sales Assistant Customer Service Boots Skincare Products Beauty Advisor Counter Sales Beauty Therapist Skincare Specialist Retail Skin Therapist Beauty Makeup Artist Make-up Artist MUA Makeup Treading Beauty

Unclear Seniority

Channel Marketing, Accounting Tally, CSS, Corporate Risk Management, Hibernate, Brokerage

Advisor

years

1

Salary : 12 - 13