Senior Client Executive

Dentsu; Manchester; On-site; GBP 80,000 - 100,000; Full time

Job summary

A global media agency in Manchester is seeking a Senior Client Executive to support directors and manage client relationships. The role involves coordinating media campaigns, reporting, and ensuring high-quality service delivery. Ideal candidates should have strong organizational and analytical skills, as well as a solution-focused mindset. A competitive salary and a tailored benefits package is offered.

Benefits

Competitive Salary

Company-provided Medical Healthcare

Generous Pension provisions

Health and Wellness benefits

Volunteering days

Life Assurance

Diverse and impactful work environment

Qualifications

• Experience in media campaign planning and execution.
• Ability to manage client relations and deliver quality reports.
• Calm and solution-focused under pressure.

Responsibilities

• Support Directors and Partners in their day-to-day duties.
• Coordinate internal teams for campaign delivery.
• Update and deliver client reports in a timely manner.

Skills

Strong organization skills

Numeracy skills

Analytical skills

Attention to detail

Strong communication

Service-focused mindset

Job description

Overview

The Senior Client Executive has a central role within the client account team, providing support to Directors and Partners in their day-to-day duties as well as being a regular point of contact with key clients.

Job Description

Central to the role, working alongside other team members to ensure the planning, activation and evaluation of media campaigns are completed to a high standard. This will include:

• The interrogation of client briefs to understand the core objectives
• The use of research tools to provide insight and support with campaign planning
• Internal coordination among the various Dentsu teams to support delivery of both communication and service
• Ownership for updating and delivery client reports. Ensuring the channel teams are delivering against client actions
• Leading on weekly/monthly calls. Ensuring notes are taking and actions circulated/managed
• Maintaining quality of client facing media plans/reports/invoicing. Ensuring all is delivered in a timely and professional manner
• Campaign delivery is managed to the highest quality standard
• Taking ownership of the client finance process. Ensuring both the unbilled and debtors is under control

Client details

The initial requirement of the role with be centred around two of the most innovative clients within the iProspect portfolio:

• Mitchum & Revlon Brands: A well-established anti-perspirant brand known for its efficacy, operating in a functional and competitive category with low emotional engagement. The focus is on building brand distinctiveness and relevance through TV, OOH, YouTube, paid social, and media partnerships to drive awareness and conversion. Our activity includes cosmetics and hair colour.
• Elizabeth Arden: A heritage beauty brand with high awareness but low conversion, especially among younger audiences. The category is crowded with disruptive, digitally native brands, making share of voice costly and retention challenging. Our strategy focuses on paid social and innovative media partnerships, alongside content creation, to drive relevance, engagement, and conversion in a fast-evolving beauty landscape.

Role capabilities

The successful candidate needs to have strong organization, numeracy and analytical skills. With attention to detail being a must. They need to be clear and engaging within their communication and have a service focused mindset.

They need to be calm and solution-focused under pressure, with a logical approach to problem solving. The ideal candidate should be confident enough to take personal ownership of delivery vs the brief and use existing knowledge to tackle new tasks

About the organization

At iProspect, a dentsu company, we\'re not just any global digital-first end-to-end media agency. We believe all advertising is about performance, and all advertising can and should build brands today, and in the future.

We apply a performance mindset to all media to accelerate brands. We identify the opportunity at the intersection between brand & performance marketing, unlocking maximum effect to ensure every penny doesn\'t just drive commercial success but drives positive change for the brand too.

When it comes to our people, nurturing talent and championing diversity across the business, in the UK and around the world, is a defining characteristic of our mission to take action and achieve a better world for everyone.

Our agency is made up of a bunch of diverse, forward-thinking and ambitious experts across business intelligence, strategy and planning, and marketing activation, who come together to accelerate growth for our amazing clients through a performance mindset.

What We Offer

As well as a competitive salary, you\'ll enjoy a benefits package that you can tailor to your needs which includes:

• Competitive Salary
• Company-provided Medical Healthcare
• Generous Pension provisions
• Health and Wellness benefits
• Volunteering days
• Life Assurance
• Working in diverse teams where you can make a real impact.
• Exciting and rewarding environment.
• Varied work across industries Inclusion and Diversity

Inclusion and Diversity

At Dentsu, we embrace diversity and inclusion, valuing the unique perspectives and contributions of every individual. We believe that diversity fuels creativity and innovation, benefiting our employees, partners, and communities.

We welcome applications from all individuals, regardless of race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, age, disability, marital status, or any other protected characteristic. Beyond recruitment, we strive to create an environment where everyone feels respected, supported, and empowered to bring their authentic selves to work.

We recognize the importance of work-life balance and are open to discussing flexible working arrangements for all roles. If you need reasonable adjustments due to a disability or medical condition during our recruitment process, please contact us at [e-mail], quoting the reference number of the role that you are applying for. Your needs will be handled with respect and confidentiality to ensure an inclusive and accessible experience.

Location

Location: Manchester - Bonded Warehouse

Brand: Iprospect

Time Type: Full time

Contract Type: Permanent