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Lead IT Support Engineer – Team Lead, MSP Growth (Tamworth)
Résumé du poste
A leading technology recruitment firm is seeking a Lead IT Support Engineer for a Managed Service Provider in Tamworth. This role involves leading a team of engineers, delivering high-level support, and ensuring service quality. Candidates should have strong problem-solving and organizational skills, with a solid foundation in IT support. Opportunities for career progression within a growing company are available. Apply now for immediate consideration or contact for more details.
Qualifications
- Strong basis of knowledge in IT support.
- Natural desire to lead a team.
- Enthusiastic and passionate about technology.
Responsabilités
- Lead a team of IT Support Engineers and provide technical escalation support.
- Manage escalated tickets to ensure prompt resolution.
- Oversee onboarding, device deployments, and maintenance.
Connaissances
Outils
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.