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Medical Records Administrator/Receptionist & Call Handler
Job summary
A dynamic health organization based in Chesterfield seeks a part-time Medical Records Administrator/Receptionist & Call Handler. Responsibilities include managing front desk reception and call handling for appointment bookings. The ideal candidate should have experience in a medical environment and be skilled in communication and administrative tasks. Competitive salary with benefits including annual leave and training opportunities.
Benefits
Qualifications
- Experience of working in a medical setting.
- Ability to work accurately and effectively as directed.
- Willingness to develop new skills and undertake training.
Responsibilities
- Maintain confidentiality and high standards of care.
- Answer incoming calls professionally.
- Provide accurate administrative work.
Skills
Education
InspireHealth is looking to appoint an individual to join our friendly and progressive administration team. Main duties to include extensive notes summarising with front of house reception desk and call centre for appointment bookings. Further training to be given as role progresses.
Maintain a high level of confidentiality at all times.
Provide a high standard of front of house care.
Answer incoming calls in a timely and professional manner.
Provide accurate and robust administrative work using a variety of computer programs to maintain paper light systems.
Ensure practice policies and procedures are adhered to.
Inspire Health is a dynamic health organisation, based in 2 modern premises in central Chesterfield and Hasland.
There are good public transport and road connections to our sites, all of which are a short drive away from both the M1 motorway and the Peak District.
Inspire Health is a progressive medical health care provider, offering excellent NHS service delivery and patient care to diverse communities across a variety of settings. The group delivers care to in excess of 20000 registered patients.
Inspire Health is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit.
Salary package is competitive and includes: 6 weeks annual leave plus bank holidays (pro rata if less than full time / under one year contract) and birthday day off, after probationary period completed.
We currently have one position available: Part Time - 18 Hours, Tuesday: 12.30 to 18.30, Thursday: 08.00 to 14.00, Friday: 12.30 to 18.30
Inspire Health is looking to appoint an individual to join our friendly and progressive administration team. Main duties to include front of house reception desk and call centre for appointment bookings. Further training to be given as role progresses.
- Experience of working in a medical setting
- Experience in working with members of the public
- Experience of working in a busy environment
- Experience of clinical software systems
- Previous reception work
- Experience of working in a GP practice
- Excellent communication and interpersonal skills, both written and verbal
- Ability to work on own initiative and in a team
- Willingness to develop new skills and undertake training
- Approachable, flexible, and caring attitude
- Ability to work accurately and effectively as directed
- An understanding of work within a surgery environment
- 5 GCSEs Grade C/ 4 and above, or equivalent, including Maths and English
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Inspire Health is an equal opportunities employer.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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