Senior Personal Injury Claims handler

Barker Munro Recruitment Ltd; Manchester; Hybrid; GBP 39,000 - 43,000; Full time

Job summary

A leading recruitment agency is seeking a Senior Personal Injury Specialist in Manchester. You will manage a portfolio of personal injury claims, ensuring compliance with FCA regulations, while negotiating effectively with stakeholders. The role offers a hybrid working model after initial training, along with an excellent benefits package.

Benefits

Generous benefits

Hybrid working options

Mentorship opportunities

Qualifications

• Strong experience in personal injury claims handling, understanding of legal and regulatory frameworks.
• Experience handling Scottish Claims, Northern Ireland Claims, and Vulnerable Road User Claims.

Responsibilities

• Proactively handle complex personal injury and third-party motor claims.
• Negotiate effectively with customers and suppliers.
• Identify and address potential fraudulent claims.
• Mentor team members and provide guidance.

Skills

Negotiation skills

Communication skills

Problem-solving skills

Analytical skills

Job description

Senior Personal Injury Specialist

Manchester (Hybrid)

£39,000 - £43,000

Barker Munro Recruitment is seeking a Senior Personal Injury Specialist to join a fabulous insurer based in Manchester.

In this pivotal role, you will manage a portfolio of personal injury claims across all jurisdictions from start to finish, ensuring compliance with FCA regulations, legislative guidelines, and company objectives.

Key Responsibilities

• Proactively handle complex personal injury and third‑party motor claims, maintaining high service standards.
• Conduct regular audits and provide mentorship to team members to uphold quality assurance processes.
• Negotiate effectively with customers, suppliers, and third‑party representatives to achieve favourable outcomes.
• Identify and address potential fraudulent claims in accordance with company guidelines.
• Process and authorise claim payments while ensuring accurate reserving on all files.
• Serve as a point of reference and mentor for Personal Injury Handlers.

Requirements

• Strong experience in personal injury claims handling, with a strong understanding of legal and regulatory frameworks.
• Proven expertise in negotiation, communication, and influencing skills to manage diverse stakeholders.
• This role involves handling Scottish Claims, Northern Ireland Claims and Vulnerable Road User Claims; Pedestrians, motor cyclists, bicycles. Experience in these areas will be advantageous.

Experience & Skills

• In‑depth knowledge of personal injury and motor claims law, including experience with the MOJ and OIC portals.
• Solid ability to assess liability, assess damages, and implement settlement techniques.
• Strong analytical and problem‑solving skills.

You will receive an excellent package with generous benefits. Although the initial period will be office based, once you are signed off, you can work up to 4 days a week from home if you wish.

If you are passionate about personal injury and are committed to delivering exceptional results while contributing to a collaborative team environment, we invite you to apply! Please send your CV to Barker Munro Recruitment by using the relevant link.