Senior Personal Injury Claims handler

Barker Munro Recruitment Ltd; Haywards Heath; Hybrid; GBP 39,000 - 43,000; Full time

Job summary

A leading recruitment agency is seeking a Senior Personal Injury Specialist to manage personal injury claims for an insurer based in Haywards Heath. Candidates must have strong experience in claims handling and be adept in negotiation skills. The role is hybrid, allowing work from home up to 4 days a week after initial onboarding. A competitive salary and excellent benefits package are offered.

Benefits

Generous benefits package

Qualifications

• Strong experience in personal injury claims handling.
• Understanding of legal and regulatory frameworks.
• Experience with Scottish Claims, Northern Ireland Claims, and Vulnerable Road User Claims.

Responsibilities

• Manage a portfolio of personal injury claims from start to finish.
• Conduct regular audits and mentor team members.
• Negotiate with customers and third-party representatives.

Skills

Personal injury claims handling

Negotiation skills

Communication skills

Analytical skills

Job description

Senior Personal Injury Specialist

Haywards Heath (Hybrid)

£39,000 - £43,000

Barker Munro Recruitment is seeking a Senior Personal Injury Specialist to join a fabulous insurer based in Haywards Heath.

In this pivotal role, you will manage a portfolio of personal injury claims across all jurisdictions from start to finish, ensuring compliance with FCA regulations, legislative guidelines, and company objectives.

Key Responsibilities

• Proactively handle complex personal injury and third-party motor claims, maintaining high service standards.
• Conduct regular audits and provide mentorship to team members to uphold quality assurance processes.
• Negotiate effectively with customers, suppliers, and third-party representatives to achieve favourable outcomes.
• Identify and address potential fraudulent claims in accordance with company guidelines.
• Process and authorise claim payments while ensuring accurate reserving on all files.
• Serve as a point of reference and mentor for Personal Injury Handlers.

Requirements

• Strong experience in personal injury claims handling, with a strong understanding of legal and regulatory frameworks.
• Proven expertise in negotiation, communication, and influencing skills to manage diverse stakeholders.
• This role involves handling Scottish Claims, Northern Ireland Claims and Vulnerable Road User Claims; Pedestrians, motor cyclists, bicycles. Experience in these areas ith be advantageous.

Experience & Skills

• In-depth knowledge of personal injury and motor claims law, including experience with the MOJ and OIC portals.
• Solid ability to assess liability, assess damages, and implement settlement techniques.
• Strong analytical and problem-solving skills

You will receive an excellent package with generous benefits. Although the initial period will be office based, once you are signed off, you can work up to 4 days a week from home if you wish.

If you are passionate about personal injury and are committed to delivering exceptional results while contributing to a collaborative team environment, we invite you to apply! Please send your CV to Barker Munro Recruitment by using the relevant link.