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Chief Technology Officer
Hawes and Curtis
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Chief Technology Officer
Job summary
A leading British heritage brand is seeking a hands-on Chief Technology Officer to spearhead their digital transformation strategy. The successful candidate will oversee technology operations and drive innovation across e-commerce platforms, ensuring seamless integration of digital experiences. The role requires excellent leadership skills, a deep understanding of retail systems, and strong technical expertise in key programming languages. This position is primarily based in the head office with a focus on fostering team collaboration and high performance.
Qualifications
- High emotional intelligence and ability to nurture and develop staff members.
- Excellent leadership and communication skills.
- Deep understanding of e-commerce ecosystems and retail systems.
Responsibilities
- Develop and execute a group-wide technology strategy.
- Oversee technology operations, including infrastructure and security.
- Drive innovation across e-commerce and customer experience platforms.
Skills
Education
Hawes & Curtis is a quintessentially British heritage brand with a legacy in luxury shirting, fine tailoring, and stylish casualwear. With a strong reputation for quality and timeless design, we are proud to dress the modern gentleman and woman with impeccable craftsmanship and style.
We are looking for a hands-on, strategic, and resilient Chief Technology Officer who can develop and lead the digital transformation strategy across all brands.
- Develop and execute a cohesive group-wide technology strategy - modernising systems, processes, and customer-facing platforms.
- Serve as a member of the senior management team, contributing to overall strategy.
- Oversee all technology operations, including infrastructure, networks, security, and cloud environments.
- Ensure the reliability, scalability, and security of all systems across the group.
- Manage third-party technology partnerships, vendors, and outsourced services (budget and contracts)
- Drive innovation across e-commerce platforms, POS systems, CRM, PIM, DAM, and omnichannel customer experiences.
- Evaluate and implement emerging technologies that enhance retail operations, online conversions, and customer loyalty.
- Ensure seamless integration between digital and in-store experiences (Shopify experience is advantageous)
- Develop the group’s data and analytics capabilities, enabling data-driven decision-making.
- Implement robust data governance, privacy, and compliance practices.
- Leverage analytics to optimise product, operational, and customer insights.
- Lead and mentor a high-performing technology team.
- Work closely with leadership across all sister brands to ensure alignment and consistency of technology initiatives.
- Collaborate across all ecommerce and marketing channels, including PPC, CRM, Affiliates, SEO, digital, creative, and content.
- Foster a culture of innovation, agility, and continuous improvement.
- High emotional intelligence and ability to nurture and develop staff members.
- Excellent leadership, communication, and stakeholder management skills
- Ability to balance innovation with operational stability and commercial priorities.
- Deep understanding of e-commerce ecosystems, retail systems, integration tools, and digital experience platforms.
- Strong technical expertise (SQL, HTML, .NET, PHP, JavaScript)
- Strong understanding of API integration and Azure.
- Experience and knowledge of cybersecurity, data architecture, ERP implementations, migrations, cloud technologies, and IT governance is advantageous.
- Master’s degree or equivalent experience is advantageous
- Please note this role is 4 / 5 days based in the head office.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.