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View more categories View less categories Sector Data Science Contract Type Permanent Hours Full Time

Join our journey to create a new experience for the National Lottery and help us to power change for the greater good.

We are Allwyn UK, part of the Allwyn Entertainment Group - a multi-national lottery operator with a market-leading presence in Austria, the Czech Republic, Greece, Cyprus and Italy. We have been officially awarded the Fourth Licence (10 year licence) to operate the National Lottery starting February 2024.

We've developed ground-breaking technologies, built player protection frameworks, and have a proven track record of making lotteries better. Our aim is to create one of the UK's most inclusive organisations - where people can bring the best of themselves, to do their best work, every day, for the benefit of good causes.

Allwyn is an Equal Opportunity Employer which prides itself in being diverse and inclusive. We do not tolerate discrimination, harassment, or victimisation in the workplace. All employment decisions at Allwyn are based on the business needs, the job requirements, and the individual qualifications. Allwyn encourages applications from individuals regardless of age, disability (visible or hidden), sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.

While the main contribution of the National Lottery to society is through the funds to good causes, at Allwyn we put our purpose and values at the heart of everything we do. Join us as we embark on a once-in-a-lifetime, largescale transformation journey to build a bigger, better, and safer National Lottery that delivers more money to good causes.

The IT Operations team is based at Tiger Court, Knowsley and consists of 4 teams of 4 people working 12-hour shifts on a 24-hour basis. Shifts start and end at 7am or 7pm and the roles require working 2 weekends out of 4.

• Monitor all Allwyn I.T. systems round the clock including Infrastructure, Networks, Storage systems, Applications, and Batch processing to identify problems or delays and to take appropriate corrective actions.
• Work with the InfoSec team to manage and monitor Network Intrusion Detection and Prevention Systems and to provide round-the-clock monitoring of the Allwyn Networks for potential Cyber-attacks. Analyze Security breaches for root cause.
• Work in conjunction with external auditors and internal Allwyn Draw and Broadcast teams to conduct the Lottery Draws with Integrity and to publish Results with accuracy.
• Provide central system Operation for the EuroMillions draws in Live and test scenarios.
• Conduct a wide and diverse range of other duties and responsibilities to support the business.

• Monitor the processing and functioning of the following components of the Lottery Infrastructure: ES suite of applications, ICS, retailer channel, interactive channel, EPOS Fastpay channel, network, back office databases, and hardware.
• Management of network, intrusion detection, and prevention systems.
• Monitor, investigate, and escalate suspicious activity on the Website.
• Ensure that all Operations documentation is accurate, up-to-date, and followed strictly, in line with Allwyn's standards of Operational Excellence.
• Investigate and resolve problems or irregularities across the entire IT Infrastructure.

• Maintain service levels to our external customers and internal business users with a minimum availability of 99.6% per annum across all regulated systems.
• Ensure UK National Lottery Computer Operations are managed 24/7/365 in a secure, reliable, resilient manner in line with Allwyn's standards.
• Identify potential Security breaches, escalate immediately to InfoSec, and participate in corrective actions.
• Manage standards and availability for all IT Services.
• Oversee the performance of 24x7 Data Centres, Networks, and Service Management.

• Knowledge of running lottery systems.
• Knowledge of the ES system and its sub-systems.
• Experience with AIX operating system.
• Experience with Server, Application, or Network Management tools.
• Experience with automated scheduling packages.
• Knowledge of Information Security principles and management of Network, Intrusion Detection, and Prevention systems.
• Excellent verbal and written communication skills.
• Troubleshooting skills.
• Ability to work as part of a team.

Our goal is to create one of the UK's most inclusive organisations - where people can bring the best of themselves, to do their best work, every day, for the benefit of good causes.

Allwyn is an Equal Opportunity Employer which prides itself in being diverse and inclusive. We do not tolerate discrimination, harassment, or victimisation in the workplace. All employment decisions at Allwyn are based on the business needs, the job requirements, and the individual qualifications. Allwyn encourages applications from individuals regardless of age, disability (visible or hidden), sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.