Airport jobs in United Kingdom

Job Title : Bag Hall Agent

Company : Swissport

Location : East Midlands Airport

Contract Type : Part Time fixed term until 31 / 10 / 2026

Hours : 30 hours per week, between Monday – Sunday (shift work)

Salary : £12.41 per hour

Swissport is an award winning, leading provider of ground and air cargo services, dedicated to delivering efficient and reliable solutions to airlines and airports worldwide.

As a Bag Hall Agent with Swissport, you will be responsible for handling and processing baggage in a timely and efficient manner to facilitate smooth operations within the airport environment.

Key Responsibilities :

• Receive, sort, and load baggage onto conveyor belts and handling equipment for transportation to aircraft or storage areas.
• Utilise automated baggage handling systems and equipment to track, scan, and transfer luggage to designated flights or destinations.
• Ensure compliance with airline and airport security procedures and regulations while handling and processing baggage.
• Coordinate with airline representatives, ground crews, and other stakeholders to prioritise baggage handling and resolve any issues or discrepancies.
• Monitor and maintain the cleanliness, organisation, and safety of the bag hall area, including conveyor belts, sorting stations, and storage facilities.
• Report any equipment malfunctions, maintenance issues, or safety hazards to supervisors and follow established protocols for troubleshooting and resolution.
• Assist passengers with lost or delayed baggage inquiries, providing support and guidance in locating and retrieving their belongings.
• Adhere to Swissport’s standards of service excellence, professionalism, and teamwork in all interactions and tasks.
• Ensure deployment of the environmental processes and procedures. Referring to the QHSE Manual.

• Previous experience in baggage handling, logistics, warehouse operations, or a similar role is preferred.
• Strong attention to detail and the ability to work efficiently in a fast-paced environment with strict deadlines and priorities.
• Excellent communication skills and the ability to interact professionally with colleagues, supervisors, and external stakeholders.
• Flexibility to work varied shifts, including early mornings, evenings, weekends, and holidays, based on operational requirements.
• Physical stamina and the ability to lift, carry, and manoeuvre heavy baggage and cargo items as needed.
• Must possess a valid FULL EUROPEAN MANUAL driver's license and be able to pass a background check.

• Access to Employee Assistance Programme and wellness initiatives.
• Comprehensive training and development programmes.
• Free onsite parking whilst at work.
• Retirement savings plan with employer contributions.
• Career advancement opportunities within the aviation industry.

Join Swissport and become part of a dynamic team dedicated to delivering excellence in customer service and aviation operations. Whether you're seeking a flexible part-time role or a career with potential for growth, we encourage you to