Airport Passenger Care Specialist

ABM UK; Wrington; On-site; GBP 13,000; Full time

Job summary

A leading facility services company in the UK is seeking a Customer Care Assistant at Bristol Airport. The role involves assisting passengers requiring special assistance throughout their journey, ensuring smooth processes through security and boarding. Candidates should possess excellent communication skills, experience in customer service, and the right to work in the UK. This full-time position offers a competitive pay rate of £12.68 per hour and a range of employee benefits including mental health support and GP services.

Benefits

24/7 GP services

Mental health support

Cycle to work scheme

Qualifications

• Previous experience of primarily working within Customer Services ideally in a customer facing role.
• Must have the right to work in the UK.
• Must pass a DBS check.

Responsibilities

• Assist passengers throughout their airport journey.
• Collect passengers and escort them through security and boarding.
• Communicate with control and supervisor teams during delays.

Skills

Excellent communication skills

Customer service experience

Flexibility

Job description

A leading facility services company in the UK is seeking a Customer Care Assistant at Bristol Airport. The role involves assisting passengers requiring special assistance throughout their journey, ensuring smooth processes through security and boarding. Candidates should possess excellent communication skills, experience in customer service, and the right to work in the UK. This full-time position offers a competitive pay rate of £12.68 per hour and a range of employee benefits including mental health support and GP services.