ZARA HOME BATTERSEA VISUAL MERCHANDISER

INDITEX; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading global fashion retailer is seeking a Visual Merchandiser for its ZARA Home store in Battersea. The role requires strong communication and team management skills to implement visual merchandising strategies that attract customers. Candidates must be motivated, customer-focused, and capable of analyzing sales performance. The position offers a competitive salary, generous discounts, and opportunities for personal development.

Benefits

25% discount on products

Company pension scheme

28 days holiday allowance

Internal promotion programmes

E-learning and training opportunities

Qualifications

• Strong initiative and self-motivation are required.
• Strong KPI analysis skills to improve store sales.
• Fluid communication with team and store manager.

Responsibilities

• Keep up to date with fashion and interior design trends.
• Implement Visual Merchandising standards to attract customers.
• Analyse sales performance and adapt product placement.
• Train team to maintain excellent customer care standards.

Skills

Strong communication and interpersonal skills

Ability to lead and motivate staff

Commitment to excellent customer service

Ability to work under pressure

Strong time management and organisational skills

Job description

Overview

We are looking for a new Visual Merchandiser for our ZARA Home store in Battersea!

Job Title

MERCHANDISER

Full-time Position

Responsibilities

IMAGE

• Keep up to date with fashion and interior design trends, as well as with the actions and proposals of competitors.
• Understand the characteristics of each room and their display/location in the store.
• Review the TGT daily, analyse the product news report and prepare the store displays to show them before opening.
• Implement and adapt Visual Merchandising standards to store needs, ensuring that it is visually and commercially attractive.
• Do the pre-check deliveries together with the Store Manager.
• Supervise that image and restocking standards are applied by the entire team.
• Ensure that labels are aligned with products by adapting it to the furniture and the moment: special prices, discounts, etc.

CUSTOMERS

• Has a full customer care focus, overseeing team training to ensure customer care standards are always high to build customer loyalty.
• Resolves possible conflicts with customers, always prioritising customer satisfaction.

PRODUCT

• Work daily with sales rankings, new product performance, zero-sales items, and family weight distribution planning adjustments based on furniture profitability, adapting product placement to store needs and available stock levels.
• Analyse and cross-check data with their store profiles and sales.
• Monitor sales by ambience, tables and furniture to get the most out of the stores strategic sections.
• Give product feedback
• Help with their proposals to drive sales and store performance.
• Knows sales tools and give support to the store manager.

PEOPLE

• On delivery days, present new items at the morning meeting, analyse sales by families/products and explain merchandising changes in store.
• Fluid and effective communication with the store manager and the team regarding: Analysis of sales and rankings and stock levels of key products.
• Provide timely and complementary support to Store Managers: Manage store opening procedures, staff planning and handle unforeseen situations with customers or team members.
• Perform the Store Managers duties in their absence.

Qualifications

• Strong communication and interpersonal skills
• Ability to lead by example, motivate and develop staff.
• Commitment to excellent customer service
• Ability to work under pressure
• Good interpersonal skills
• Strong initiative and self-motivation
• Strong time management and organisational skills
• Strong team management
• Strong KPI analysis to help to improve sales of the store (Ranking analysis)
• Commitment to excellent customer service skills.

What we offer

In addition to a competitive salary, you will also receive 25% discount to buy the latest trends in any of our brands, a company pension scheme, holiday allowance of 28 days and a ‘More For Less’ benefit package where you can find a wide range of discounts.

Our internal talent is our greatest asset and we are proud of offering internal promotion programmes where you will find opportunities to grow, e-learning and training programmes – we never stop learning! Social projects to get involved in and contribute to a better society, and much more!

We are committed to ensuring that our recruitment processes are barrier-free and as inclusive as possible for everyone. This includes making adjustments for people with disabilities or long-term conditions.

We are committed to ensuring that our recruitment processes are barrier-free and as inclusive as possible for everyone. This includes making adjustments for people with disabilities or long-term conditions.