Workshop Supervisor - Mechanical Service (f/m/x)

BREITLING; Royal Tunbridge Wells; On-site; GBP 30,000 - 45,000; Full time

Job summary

A luxury watchmaker in Royal Tunbridge Wells seeks a Workshop Supervisor for the After Sales Service team. Responsibilities include overseeing the Movement Servicing team, ensuring quality repairs and diagnostics, and meeting production levels. Ideal candidates are trained watchmakers with leadership experience and knowledge of Breitling products. Join a company that prioritizes diversity, equity, and employee well-being.

Qualifications

• Solid experience in a similar position required.
• Proven track record in quality watchmaking essential.
• Experience in leading and developing a team.
• Knowledge of Breitling products is a must.
• Modular level training by Breitling is a strong advantage.

Responsibilities

• Oversee Movement Servicing team for quality repairs.
• Ensure correct diagnostics for watches within timeframes.
• Meet production levels according to Standard Times of Operation.
• Act as communication point between your team and the department.
• Deliver movement services on quality and cost.

Skills

Team leadership

Watchmaking expertise

Diagnostics reporting

Quality control

Knowledge of Breitling products

Education

Trained watchmaker

Module training by Breitling (strong advantage)

Job description

We are a dedicated Squad on a mission to reshape watchmaking, rooted in our legacy since 1884. With a passion for crafting timepieces that thrive across air, land, and sea, we bring together a unique fusion of casual elegance, sustainability, and inclusive luxury. With 140 years of heritage and over 1,900 passionate individuals across 20 countries, we're excited to continue our journey forward.

Job Summary

Join our vibrant After Sales Service team in Tunbridge Wells as a Workshop Supervisor - Mechanical Service and be part of something extraordinary.

Your contribution

As Supervisor:

• You will oversee The Movement Servicing team to deliver repairs at the right quality, lead time and cost
• You will ensure Watchmakers and Technicians correctly diagnose all watches received into the department within the defined timeframe, reporting their findings on New CS Repair System to ensure an accurate estimate is sent to the customer and/or the correct work is carried out in the workshop
• You will take care that the production levels of your team meet the agreed weekly production levels according to the company's Standard Times of Operation
• You will be the main point of communication between your team and the rest of the After Sales Service Department

As Watchmaker

• You will deliver movement services to Breitling specification on quality, lead time and cost
• You will provide a diagnostics report based on the customers' instruction, request and the required items in accordance with Breitling guidelines
• You will ensure all work passed to Quality Control conforms to the agreed Breitling Standards of quality
• You will ensure all repairs and diagnostics are carried out using techniques and tools according to Breitling standards
• You will oversee the correct allocation of all spare parts to the correct job

Do you think there is even more to discover in this role? You're right - apply today and learn more!

We invite you to apply even if you do not meet all of these criteria.

You will fit well to our squad if:

• You possess solid experience in a similar position
• You are a trained watchmaker with a proven track record working on quality watches
• You can demonstrate successful experience in leading a team by supporting and developing others
• You possess knowledge of Breitling's products
• You are trained up to Modular level by Breitling (strong advantage)

Your new employer

At Breitling, we encourage everyone to bring true authenticity to work and contribute to our shared mission to redefine luxury. We prioritize the well-being of our employees by fostering an environment of diversity, equity and inclusion, where every voice is heard and valued.

Want to take on this mission and join our team? Apply now!

Diversity and Inclusion

We value diversity and are committed to fostering an inclusive environment that reflects the excellence and refinement that define our brand. We welcome applications from all backgrounds, regardless of race, gender, age, sexual orientation, disability, or any other protected characteristic. We invite candidates from all walks of life to share their applications to join our Squad, where inclusion is at the heart of our vision of elegance and prestige.

Safety

Please note that the use of protective equipment is required for certain roles to maintain the highest standards of safety and precision during operations in our workshops.