Workshop Manager

Octane Recruitment; Grays; On-site; GBP 46,000 - 55,000; Full time

Job summary

A leading recruitment firm in the UK is seeking an experienced Workshop Manager for their West Thurrock location. This role requires a dedicated professional to oversee a skilled team, ensuring smooth workflow and exceptional service delivery in a busy environment. As a key player, you will manage productivity targets, support colleague development, and maintain high-quality standards while managing the full customer journey from booking to completion. Competitive salary and bonus included.

Benefits

10% KPI-driven bonus

7% matched pension scheme

25 days holiday plus bank holidays

Healthcare Cashback Scheme

Employee discounts

Qualifications

• Proven experience as a Workshop Manager or similar role in a commercial vehicle environment.
• Strong understanding of performance metrics and operational efficiency.
• Ability to effectively manage and develop a team of technicians.

Responsibilities

• Lead and motivate workshop colleagues, ensuring high levels of performance and engagement.
• Oversee workflow, prioritising tasks and maintaining quality standards.
• Manage customer expectations and ensure service delivery.

Skills

Leadership

Operational performance management

Team management

Process compliance

Job description

Workshop Manager

Location: West Thurrock

Salary: £55,000 plus bonus

Hours: Monday to Friday, 08:00-17:00 (40 hours)

Are you an experienced Workshop Manager looking to take the lead in a busy, high-performing commercial vehicle environment?

We are seeking a dedicated professional to oversee a large team of skilled technicians, ensuring smooth workflow, exceptional service delivery and strong operational performance.

As the senior team member supporting the Dealerpoint Manager, the Workshop Manager will play a crucial role in managing the full customer journey from booking and planning, through quality control, to completion and invoicing. Youll take ownership of productivity targets, team morale, process compliance and the continued development of your colleagues.

Package & Benefits

• Basic salary up to £55,000 (DOE)
• 10% KPI-driven bonus
• 7% matched pension scheme
• 25 days holiday plus bank holidays
• Healthcare Cashback Scheme
• A wide range of employee discounts via a comprehensive perks platform

Key Responsibilities

• Lead and motivate workshop colleagues, ensuring high levels of performance and engagement
• Oversee workflow, prioritising tasks and maintaining quality standards
• Manage customer expectations and en...