Womens Support Worker - Refuge

Independent Domestic Abuse Services; Harrogate; On-site; GBP 15,000; Part time

Job summary

A specialist charity in Yorkshire seeks compassionate individuals for a part-time role supporting women and children affected by domestic abuse. Responsibilities include providing emotional support, facilitating clients' access to services, and conducting risk assessments. The position offers a competitive salary of £14,299 per annum pro rata, comprehensive training, and development opportunities. We encourage applications from all backgrounds, aiming to create an inclusive workplace. The closing date for applications is 12th February 2026.

Benefits

Comprehensive training and development opportunities

26 days annual leave plus statutory bank holidays

Contributory pension scheme

Employer-paid health cash plan

Access to national discount schemes

Qualifications

• Experience in providing support to vulnerable individuals, particularly women and children.
• Ability to assess needs and manage a caseload effectively.
• Knowledge of safeguarding procedures and child welfare.

Responsibilities

• Provide support to women and children living in the refuge.
• Accompany clients to crucial appointments.
• Complete risk assessments and develop structured support plans.
• Promote recovery and empowerment activities.

Skills

Practical and emotional support

Advocacy skills

Risk assessment

Budgeting

Interpersonal communication

Job description

Overview

At IDAS (Independent Domestic Abuse Services), we are committed to supporting individuals and families impacted by domestic abuse and sexual violence. As the leading specialist charity in Yorkshire, we are looking for dedicated, compassionate, and courageous individuals to join our inclusive and inspiring team. This is your opportunity to contribute to life-changing work in a supportive and flexible environment. We are proud to be an equal opportunities employer and are committed to fostering a diverse, inclusive, and respectful workplace. We value the unique perspectives and experiences that individuals from all backgrounds bring, and we actively encourage applications from underrepresented groups. IDAS is committed to safeguarding children and vulnerable adults, and this role will adhere to safer recruitment procedures in accordance with our organisational policies.

Please note: This post is open to female applicants only, as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

About the role

• Provide practical and emotional support to women and children living in the refuge, supporting clients with benefits claims, budgeting, and accessing external services.
• Accompany clients to appointments such as court, solicitors, and healthcare providers, and attend MARAC and other multi-agency meetings to advocate for clients.
• Work with other agencies to secure specialist support for issues such as debt or substance misuse, and assist with resettlement services for families moving on from the refuge.
• Support safeguarding and child welfare in collaboration with the Child Support Worker.
• Hold a caseload of up to 8 families, offering tailored support through structured plans.
• Complete risk and needs assessments and respond appropriately in line with IDAS policies.
• Promote activities that support recovery and empowerment.
• Champion equality, diversity, and inclusion by ensuring services are accessible and responsive to the needs of all communities, including those who are underrepresented or marginalised.

In return, we offer

• Comprehensive training and development opportunities
• Competitive salary: £14,299 per annum pro rata
• 26 days annual leave plus statutory bank holidays (pro-rata for part-time)
• Contributory pension scheme
• Employer-paid health cash plan
• Access to national discount schemes

Contract and location

Contract: Permanent

Location: Harrogate

Hours: Part-time - This role can be combined with our other part-time vacancy of Women\'s support worker based in Harrogate refuge to create one full-time role. Please apply for one of these vacancies and specify in your application that you are interested in both roles to make a full-time position.

How to apply and deadlines

Please refer to the job description linked in the right-hand menu for more information about the role and click on Apply below.

Closing date: 09:00 AM on 12/02/26

Interview Date: 23/02/26

We look forward to receiving your completed application.

If you have any queries regarding your application, please email: [e-mail]