Whale Watch Wildlife Guide (FT/PT) (Steveston, Richmond)

Vancouver Whale Watch; Richmond; On-site; GBP 10,000 - 40,000; Part time

Job summary

A well-known wildlife tour company in Richmond is seeking a Whale Watch Wildlife Guide for the 2026 season. This part-time, seasonal position involves guiding passengers on whale watching tours, ensuring their safety and providing an engaging educational experience. Ideal candidates will have a degree in Biology or relevant experience, Marine First Aid certification, and a passion for marine wildlife. Strong interpersonal skills and commitment for the entire season are highly valued. Join us for an unforgettable adventure while educating guests about our local ecosystem.

Qualifications

• Strong interest in marine mammals and local wildlife is essential.
• Must be a highly motivated team player.
• Willingness to learn and commit to the entire season.

Responsibilities

• Guide whale watching tours on zodiacs and vessels.
• Ensure passenger safety and satisfaction.
• Report whale sightings and assist with trip processes.

Skills

Guiding large groups

Knowledge of marine wildlife

Customer service

Safety culture

Education

Degree in Biology or related field

Tools

Marine Emergency Duties A3

Marine First Aid

Job description

Whale Watch Wildlife Guide (FT/PT) (Steveston, Richmond)

• Professional
• Full Time|
• Part Time|
• Seasonal
• Accessible Employer: Yes
• Open to International applicants with valid Canadian Work permits: Yes

The Vancouver Whale Watch culture encourages individual initiative combined with a collaborative approach to deliver the finest whale watching experience for our guests. We value innovation and development that contributes both to business success and personal growth.

Since 1998, Vancouver Whale Watch has provided passengers with the adventure of a lifetime through unparalleled customer service, first‑class vessels, the highest possible safety standards and added value from an on‑the‑water education of the west coast eco‑system. We emphasize science and conservation while maintaining a fun and professional atmosphere!

We are currently hiring part‑time seasonal naturalist positions for our 2026 season (duration is March 25th to October 31st). The successful applicant will possess a natural ability to lead a group and share their passion and knowledge about our local marine wildlife with guests from all over the world. The Wildlife Guide’s primary responsibility is to assist the captain in ensuring the safety of the passengers and the vessel, at the same time providing a trip of a lifetime and the best whale watching experience ever! This will be a seasonal position that will start April and finish at the end of October.

Job Requirements / Qualifications: The ideal candidate must possess a degree in Biology or be in the process of obtaining, or have equal experience through practical work in a similar role. A background in biology is considered a great asset. The Wildlife Guide must have their Marine Emergency Duties A3 and Marine First Aid, if you do not have your Marine Emergency Duties A3 we will provide that but you must have the Marine First Aid.

Responsibilities & Qualifications

• Guide large groups of passengers on 3–5 hour whale watching tours aboard 12‑passenger zodiacs and 38 to 47‑passenger vessels
• Provide passengers a safe, fun and educational experience while travelling through the Gulf and San Juan Islands viewing marine wildlife
• Ensure vessels are equipped with necessary supplies for each tour
• Ensure vessels are tidy after each trip
• Report whale sightings information
• Support office staff with pre‑trip and post‑trip processes such as check‑in and closing responsibilities
• Answer and assist with incoming telephone enquiries
• Assist guest and client issues and/or complaints with empathy with a focus on guest satisfaction and use Supervisor/Manager support when necessary
• Use point of sale processing system to process trip payments and retail sales
• Foster a strong culture of health & safety
• Participate in check‑in process, ensuring a smooth experience for guests
• Receive phone bookings and record information accurately into reservation system

The ideal candidate has a strong interest in marine mammals and local wildlife! We are looking for someone who is a highly motivated team player and will come into work every day ready to provide exceptional whale watch guiding, informative narration and support to passengers throughout the day. Individuals who can commit to the entire season (April to October) and are interested in returning for multiple seasons are preferred. Hired naturalists must learn material provided to be presented for passengers. Candidates without required certifications or marine biology experience who possess other relevant certifications, vital interpersonal skills and are willing to get certified may be considered.

Application Process: We invite you to e‑mail your resume and cover letter to [e-mail] or apply directly to Indeed. Thank you in advance for your interest. We look forward to hearing from you.