Welsh-Speaking GP Receptionist & Admin

NHS; Brynmawr; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare organization in the UK is seeking a GP Receptionist/Administrator to provide essential support at Tredegar Medical Practice. The role involves managing the appointment system, assisting patients, and liaising with clinical teams. Essential qualifications include excellent communication skills and a level of numeracy and literacy. Flexible working and a supportive environment are offered.

Benefits

Paid mandatory training

Occupational health support

Flexible working hours

Qualifications

• Experience in a customer-facing role demonstrating communication and interpersonal skills.
• Basic numeracy and literacy skills.
• Ability to work independently and as part of a team.

Responsibilities

• Maintain and monitor the practice appointment system.
• Process personal, telephone, and electronic requests for appointments.
• Answer incoming phone calls and address callers' requests appropriately.

Skills

Communication skills

Organizational skills

Customer service

Numeracy and literacy

Attention to detail

Welsh Language skills

Education

GCSE/O Level in English and Maths

Job description

A healthcare organization in the UK is seeking a GP Receptionist/Administrator to provide essential support at Tredegar Medical Practice. The role involves managing the appointment system, assisting patients, and liaising with clinical teams. Essential qualifications include excellent communication skills and a level of numeracy and literacy. Flexible working and a supportive environment are offered.