Weekend Hostel Support Worker

Julian House; Shoscombe; On-site; GBP 20,000 - 26,000; Part time

Job summary

A charitable organization in Shoscombe seeks a Weekend Hostel Support Worker to provide person-centred support in a fast-paced hostel environment. This role involves assisting clients, maintaining records, and ensuring health and safety. The ideal candidate will have strong empathy and communication skills. Enjoy benefits including 27 days annual leave and discounts at charity shops.

Benefits

27 days annual leave including birthday off

30% staff discount at charity shops

20% staff discount at bike workshops

Generous pension scheme

Supportive culture

Blue Light Card discounts

Qualifications

• Ability to build relationships with clients and external agencies.
• Willingness to undergo an enhanced DBS check.

Responsibilities

• Provide advice and enabling services for clients.
• Maintain accurate client records.
• Ensure health and safety of the accommodation.
• Collaborate with colleagues and external agencies.

Skills

Empathy and understanding

Good communication skills

Job description

Overview

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

This role requires working Saturday & Sunday on a rota, for example week one you will work 08:00 - 11:00, and then week two your hours will be 07:30 - 10:30, the following week will be the week one hours and so forth.

About the Role

Are you ready to make a real impact in your community? Join our vibrant and supportive team at Manvers Street Hostel, where every day brings new opportunities to change lives. We\'re passionate about delivering person-centred support to some of the most vulnerable individuals in Bath and North East Somerset. Our hostel is a lively, fast-paced environment that operates 24/7, 365 days a year - providing essential support to people experiencing rough sleeping. It\'s a place where compassion meets action, and no two days are the same. We\'re currently looking for a committed Weekend Hostel Support Worker to join us for short but meaningful shifts - 3 hours each on Saturdays and Sundays. If you\'re someone who thrives in a dynamic setting, enjoys working as part of a close-knit team, and is driven by the desire to make a difference, we\'d love to hear from you!

Responsibilities

• Give clients advice, and information and provide an enabling service so they can access the appropriate services
• Ensure all clients are provided with a high-quality person-centred service
• Maintain client records that they are accurate and fully updated using our client record system
• Responsible for day-to-day health and safety, and the safe running of accommodation
• Be a positive member of the Hostel team and work in close partnership with colleagues and relevant external agencies

Since job descriptions cannot be exhaustive, the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities.

Qualifications & Requirements

• Empathy and understanding of the needs of Julian House clients
• Good communication skills to build up relationships with clients and external agencies
• DBS checks: All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee; decision will depend on relevance to the role. All information will be dealt with according to our Data Protection Policy.

Benefits & Additional Information

• 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
• 30% staff discount at Julian House charity shops
• 20% staff discount at Julian House bike workshops
• A generous and competitive pension scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
• Reflective Practice sessions from objective, external facilitators
• Blue Light Card discounts and other benefits
• Armed Forces Covenant Supporter status

If you have any special access requirements or other support needs throughout the application process, please contact us so that we can support you during the process. Get in touch with the team at [e-mail].

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don\'t miss out!