Weekend Concierge (Fri, Sat, Sun)

Abbatt Property Recruitment; Greater London; On-site; GBP 40,000 - 60,000; Part time

Job summary

A residential property management firm in Greater London is seeking a Weekend Concierge to support residents in a new development. The role involves being the first point of contact for residents and guests, providing exemplary customer service, and handling various enquiries. Candidates should have previous hospitality experience and a strong ability to build relationships respectfully and professionally. This is a unique opportunity to contribute to a welcoming community environment.

Qualifications

• Previous experience in hospitality, preferably in a concierge role.
• Significant experience in customer service.
• Experience managing contractors in residential developments.

Responsibilities

• Meet and greet residents at the front desk.
• Respond to enquiries from residents and visitors.
• Assist residents and guests with their needs.

Skills

Exemplary customer service

Relationship building

Professionalism

Discretion

Job description

We are currently recruiting for a Weekend Concierge to work in our stunning new residential developments of 500 units in Bexleyheath (DA6). You will have the responsibility of being the first point of contact for all residents, visitors, and contractors; being professional in manner and appearance at all times; and available to assist residents, visitors and contractors with any enquiries they may have.

You’ll be a people person, go that little bit further to get to know the residents building strong relationships with them on an individual level whilst always being completely professional, courteous and respectful.

You’ll be the first and primary point of contact for residents when it comes to any support they need at the place they call home.

Ideally, you’ll have all or most of the experience we’re asking for :

• Previous experience within the hospitality industry, preferably within a similar role
• Significant experience providing exemplary levels of customer service
• Experience in managing contractors and building works within a busy development
• Awareness of general fire, health & safety and security
• Proven ability to and handle confidential information with professionalism and discretion

Responsibilities

• Meet and greet the residents and answer enquiries by telephone or from callers to the desk.
• Assist the residents, guests and visitors whe...