Water Quality Maintenance Technician

Southern Water; Itchen Abbas; On-site; GBP 25,000 - 30,000; Full time

Job summary

A utility company in England seeks a Water Quality Maintenance Technician to improve water quality through mains flushing. No prior experience is needed, and candidates will receive full training. The role involves outdoor work, collaboration with teams, and ensuring customer satisfaction. The position offers a competitive benefits package including annual leave, health care plans, and performance-related bonuses.

Benefits

Company van (for business use)

PPE, tools, uniform, and full training

25 days annual leave

Health Care Cash Plan

Pension contributions up to 11%

Employee assistance programme

Performance-related bonus

Life assurance (4x salary)

Salary sacrifice electric car scheme

Two paid volunteering days per year

Occupational health services

Discounts with 800+ retailers

Competitive maternity/paternity leave

Cycle to work scheme

Free annual flu jab and eye test vouchers

Qualifications

• Mains flushing or water network experience preferred but not essential.
• NRSWA streetworks experience preferred but not essential.
• Physical resilience to work outdoors in all weather conditions.

Responsibilities

• Inspect network assets and identify issues before work begins.
• Carry out mains flushing and field activities.
• Collaborate with teams to minimise customer disruption.

Skills

Strong communication and people skills

Attention to detail and stakeholder awareness

Ability to work independently and adapt to changing situations

Education

Full UK driving licence

Job description

Overview

As a Water Quality Maintenance Technician, you'll play a vital role in improving water quality by carrying out mains flushing-a process that removes sediment and particles from water mains to reduce customer contact and enhance service. You'll be part of our Network Infrastructure Programme Team, where health and safety is at the heart of everything we do. No prior experience in the water industry? No problem. We welcome applicants from all backgrounds who bring fresh ideas, strong attention to detail, and a passion for doing meaningful work.

What You'll Be Doing

• Inspect network assets and identify issues before work begins
• Carry out mains flushing and field activities in line with Southern Water policies and RAMS
• Collaborate with Engineering, Operations, and Control Room teams to minimise customer disruption
• Record and submit flushing data via company systems and mobile apps
• Report site incidents and near misses with mitigation actions
• Deliver excellent customer service and respond to queries in the field

Qualifications

• Mains flushing or water network experience (preferred but not essential)
• NRSWA streetworks experience (preferred but not essential)
• Full UK driving licence and willingness to travel across counties
• Strong communication and people skills
• Ability to work independently and adapt to changing situations
• Attention to detail and stakeholder awareness
• Physical resilience to work outdoors in all weather conditions

Benefits

• Company van (for business use)
• PPE, tools, uniform, and full training
• 25 days annual leave
• Health Care Cash Plan (with family upgrade options)
• Pension contributions up to 11%
• Employee assistance programme
• Performance-related bonus
• Life assurance (4x salary)
• Salary sacrifice electric car scheme (after 6 months)
• Two paid volunteering days per year
• Occupational health services
• Discounts with 800+ retailers
• Competitive maternity/paternity leave and flexible return options
• Cycle to work scheme
• Free annual flu jab and eye test vouchers

Please let us know which location you are applying for as we have multiple roles across all areas of Southern Water locations. Ready to make a difference in your community and grow your career in a supportive, forward-thinking team?