Warehouse Operations Manager

Inpost; West Midlands Combined Authority; On-site; GBP 45,000 - 55,000; Full time

Job summary

A logistics company in Maidstone is seeking an experienced Warehouse Operations Manager to oversee daily activities, maximize performance, and lead a team. The role involves managing operations for a high volume of magazine deliveries and ensuring compliance with health and safety standards. Ideal candidates will have strong leadership abilities and a focus on performance excellence in a fast-paced environment.

Qualifications

• Experience in warehouse operations management.
• Ability to manage and motivate teams.
• Proven track record of exceeding performance KPIs.

Responsibilities

• Maximise performance of operations by directing activities.
• Develop and manage operational teams.
• Ensure compliance with health and safety regulations.
• Maintain effective relationships with customers.

Skills

Leadership

Budget management

Project management

Health & Safety knowledge

KPI development

Effective communication

Job description

Overview

At InPost Newstrade we have an opening for an experienced Warehouse Operations Manager to join our team in Maidstone. As a company, InPost is continuously evolving and we are looking for someone who not only wants to be part of that growth but also somebody who can assist with it and help in continuing to accelerate us forward. InPost Newstrade is a time-critical logistics business, delivering supply chain solutions across Newstrade, Retail, eCommerce and more.

You will be responsible for maximising the performance of the operations by directing the daily, weekly and monthly activities, providing leadership, motivation, training and development of the workforce, and executing against customer requirements. Ability to manage remote teams where necessary and dealing with customers on a daily basis.

Responsibilities

• Responsible for the hub picking, processing operation of magazines for 5000+ retailers.
• Manage, support, and develop the operational team
• Ensure the performance of the operation exceeds customer expectations in line with recognised contract KPI's.
• Liaise, support and develop effective working relationships with internal and external customers
• Ensure operational compliance including H&S
• Assist the General Manager in ensuring all operational performance standards are met
• Manage the team, undertaking regular reviews plan and arrange for the training and development of operational staff
• Ensure and monitor effective use of driver and vehicle resources
• Establish and develop working relationships with the customer
• Coordinate site housekeeping/maintenance to ensure H&S requirements are upheld
• Some UK travelling may be required
• Knowledge of Health & Safety
• Able to manage, motivate and develop people
• Budget management
• Project management
• KPI development and measurement
• Ability to plan and organise effectively to meet deadlines
• High level of accuracy and numeracy, keen eye for detail

About the role

At InPost we hire awesome people who aren't afraid to bring ideas to the table, to make mistakes, and challenge the norm! Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades old delivery universe? If so, read on, as we're looking for a Warehouse Operations Manager to join our Maidstone team!

We're leading the logistics revolution, powering deliveries across the UK for some of the nation's biggest high-street and online brands. Our depots are the backbone of our operation, ensuring seamless logistics and top-notch service for our customers. Whether you're handling parcels, coordinating routes, or managing depot operations, you will play a key role in maintaining our high standards and efficiency. As our network grows at lightning speed, so do the opportunities within it. This is your chance to be part of something big, where every day is fast-paced, impactful, and full of possibilities.