Ward Team Administrator

Tees, Esk and Wear Valleys NHS Foundation Trust; Middlesbrough; On-site; GBP 20,000 - 25,000; Full time

Job summary

A regional healthcare trust in Middlesbrough seeks an experienced administrator to join the Secure Inpatient Service Admin Team. You'll support the nursing and medical staff in delivering high-quality care. Candidates need previous administrative experience and a strong customer service focus. The role requires multitasking and building relationships in a busy ward environment. The organization is committed to supporting positive change and staff development.

Benefits

Free on-site parking

Qualifications

• Previous experience in an administrative role is essential.
• Patient-focused approach with strong customer service skills.
• Ability to multitask and communicate confidently.

Responsibilities

• Provide pivotal administrative support to the ward teams.
• Work closely with nursing staff and consultants for daily operations.
• Handle a variety of admin tasks in a busy ward environment.

Skills

Administrative experience

Customer service skills

Multitasking

Communication

Job description

Overview

An exciting opportunity to join the Secure Inpatient Service Admin Team at Roseberry Park, an inpatient forensic mental health unit serving the Tees Valley area. The ward office is central to a high-activity environment. The role supports the Nursing team, Consultants, Medics and the wider Secure Inpatient Service teams to deliver safe and high-quality care for service users. Applicants should have the Right to Work in the UK and be prepared to contribute to a team focused on positive change within the organisation.

Responsibilities

• Provide pivotal administrative support to the ward teams as part of the Secure Inpatient Service Admin Team.
• Work closely with nursing staff, consultants, medics and wider service teams to facilitate day-to-day operations and high-quality patient care.
• Handle a variety of admin tasks in a busy ward environment, contributing to efficient ward operations and patient support.
• Support an inclusive and respectful workplace aligned with the Trust's goals and policies.

Qualifications and Skills

• Previous experience in an administrative role is essential.
• Health care experience is not required, but a patient-focused approach, strong customer service skills and a can-do attitude are important.
• Ability to multitask, communicate confidently, prioritise workload, meet deadlines and build strong working relationships with a range of colleagues.

Employment and Visa information

Right to Work in the UK is required to be considered for this role. Sponsorship under Skilled Worker visa is not always guaranteed; the organisation may offer sponsorship for Health and Care Worker or Skilled Worker visas subject to eligibility and role requirements. Candidates should review current GOV.UK guidance on visa eligibility and sponsorship.

Additional notes

The organisation is on a Journey to Change and is committed to staff experience, development and a proactive employment approach. Fixed-term contracts and secondment arrangements may apply, with details provided in the vacancy description. Location details and access (free on-site parking, transport links) are described in the role information. A no-smoking policy is in place across trust sites.