Ward Clerk - AMU

St George's University Hospitals NHS Foundation Trust; Greater London; On-site; GBP 31,000; Full time

Job summary

A leading healthcare provider in Greater London is seeking a Ward Clerk to support the administration of their Acute Medical unit. The candidate will be responsible for acting as the first point of contact for patients and ensuring smooth ward operations through administrative tasks. Successful applicants will have relevant experience in a hospital environment and excellent communication skills. This role requires shift work, covering early to late hours, as part of a dedicated team.

Qualifications

• Relevant work experience in a hospital or healthcare environment.
• Experience within a customer-facing environment.
• Clerical/Admin experience.

Responsibilities

• Act as the initial point of contact for patients, visitors, and callers.
• Assist ward staff in the smooth running of the ward.
• Handle routine administrative aspects of ward organisation.

Skills

Computer literate

High standard of spoken and written English

Tools

MS Office

Job description

Go back St George's University Hospitals NHS Foundation Trust

Ward Clerk - AMU

The closing date is 28 December 2025

Do you have experience in a healthcare environment? Are you computer literate with a knowledge of hospital IT systems? Then our ward clerk opportunity may be what you are looking for.

We are looking for someone to join our admin and clerical team on Richmond, a 51 bedded Acute Medical unit incorporating an 15 bedded Acute Dependency Unit and a Consultant led Ambulatory Assessment Unit with Nurse Practitioner clinics. We care for patients who are acutely unwell in a fast turnover environment.

We are looking for a team worker who is friendly, organised and pays attention to detail. You will have excellent spoken and written communication skills and be computer literate.

Please note that the role involves working shifts as part of a team of admin staff covering reception between 07:30-12 midnight, 7 days a week.

Main duties of the job

You will act as the initial point of contact for patients, visitors and callers to the ward ensuring their needs are met promptly and politely.

You will assist the ward staff in the smooth running of the ward by taking responsibility for the routine, administrative aspects of the ward organisation.

About us

St George's, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George's Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).

After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.

Job responsibilities

Please see attached the job description for more details on the main responsibilities for this role.

Qualifications and Training

• Relevant work experience in a hospital / healthcare environment.

Skills

• Computer literate / use of MS office
• High standard of spoken and written English.

Experience

• Experience within a customer facing environment.
• Clerical / Admin experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

St George's University Hospitals NHS Foundation Trust

£30,074 a year Per annum including Inner London HCAS