Waking Night Support Worker - Young People Supported Accommodation

CARING FOR COMMUNITIES AND PEOPLE; Highbury; On-site; GBP 23,000 - 27,000; Full time

Job summary

A community-focused charity in Highbury is looking for a Waking Night Support Worker to assist young residents at risk of homelessness. The role involves ensuring safety, conducting health checks, and providing empathetic support. Suitable candidates will have strong communication skills and a desire to help others. This full-time position offers 25 days holiday, enhanced pension, and excellent training opportunities, with shifts running from 8 PM to 8:15 AM.

Benefits

25 days holiday plus public holidays

Enhanced pension and sick pay

Death in service benefit

Free subscription to Benenden Cashback plan or Perkbox discounts

Excellent training and support

Qualifications

• Experience interacting with diverse groups is useful but not essential.
• Empathy, patience, and a genuine desire to help residents.
• Strong communication skills and the ability to motivate others.

Responsibilities

• Ensure the building is safe and secure for residents.
• Liaise with support staff and manage handovers between shifts.
• Conduct health and safety checks and walk-arounds throughout the shift.
• Engage with residents who need someone to listen to them.

Skills

Empathy

Strong communication

Motivation

Job description

Are you tired of the same old boring night jobs? Well, look no further! We are seeking a proactive, personable, stay‑awake‑at‑night type of person. As our newest team member, you'll have the opportunity to showcase your unique personality and make a real impact on our young people and organisation. We are looking for a Waking Night Support Worker (internally known as a Building Supervisor) to work in our supported accommodation buildings in Lydney, which provide 24/7 housing and support for young people aged 16‑25 who were homeless or at risk of homelessness. This is a full‑time position, working on a rolling rota basis (12.25‑hour shift: 8 pm‑8:15 am, 1 hour unpaid break).

Responsibilities

• Ensure the building is safe and secure for residents.
• Liaise with support staff and manage handovers between shifts.
• Conduct health and safety checks and walk‑arounds throughout the shift.
• Maintain the building’s cleanliness, tidiness, and appearance.
• Engage with residents who need someone to listen to them.
• Defuse any situations that may affect the health, safety or well‑being of residents.
• Adopt sound judgement to resolve situations independently or seek support from peers and emergency services when required.
• Attend and progress through the tailored training pathway offered by CCP.

Qualifications

• Experience interacting with diverse groups of people is useful but not essential; training and induction will be provided.
• Empathy, patience, and a genuine desire to help residents.
• Strong communication skills and the ability to motivate others.
• Willingness to learn, reflect, and pursue career development at CCP.
• Prior conviction will not necessarily prevent you from joining CCP, subject to satisfactory pre‑employment checks.

Benefits

• 25 days holiday plus public holidays, with an additional day added per year and an option to purchase more.
• Enhanced pension and sick pay.
• Death in service benefit.
• Free subscription to Benenden Cashback plan or Perkbox discounts.
• Investors in People Gold accredited employer, committed to making the workplace better for you.
• Excellent training and support to help you excel in your role.
• A voice in various groups, including Proud2Be, Green Impact, Health & Safety, and Health and Wellbeing.
• Access to a Workplace Welfare Manager for support when needed.
• Business mileage (45p a mile) paid for daily miles above the distance from your home to the allocated workplace location and back.
• Annual leave entitlement pro‑rata for part‑time staff; an extra day accrues for each completed financial year (capped at 5). Purchasing additional holidays is capped at 5 per year.

Established in 1989, CCP is a registered charity propelled by an unwavering commitment to addressing homelessness, family breakdown, and social exclusion. Over the years, we've consistently made tangible impacts in communities across Gloucestershire, Worcestershire, Herefordshire, South Gloucestershire, Bristol, Wiltshire, Dorset, and Devon. For more impact details, visit https://impact.ccp.org.uk.

Closing Date: 18th January 2026 – CCP reserves the right to close the job advert early if needed.

CCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. Our robust Safeguarding Policy guides our recruitment process.