Waking Night Senior Homelessness Support Worker

21HSC; City of Edinburgh; On-site; GBP 32,000; Full time

Job summary

A leading health and social care agency in Edinburgh is looking for a Night Support Leader to oversee overnight operations. The role involves supporting staff, ensuring safety during night shifts, and leading a small team. Candidates should have strong leadership skills, be compassionate, and effectively manage crises. The position offers a salary of £32,000 per year and requires commitment to ongoing learning and improvement.

Qualifications

• Comfortable working independently and making sound decisions.
• Able to prioritize responsibilities and manage time effectively.
• Open to personal development and continuous improvement.

Responsibilities

• Provide overnight support and guidance to Night Practitioners.
• Be the first point of contact for staff during the night.
• Respond to incidents and manage emergencies effectively.

Skills

Compassionate and professional

Strong leadership

Effective communication

Organizational skills

Commitment to learning

Job description

Overview

Location: Various sites across Edinburgh

Contract: Permanent | Full-time (Night shifts on rota)

Salary: £32,000 per year

Are you passionate about supporting vulnerable people and making a real difference at night?

This role is vital in ensuring the safety and well-being of the people we support during the night across our services in Edinburgh - including young people aged 16-25 and individuals affected by domestic abuse.

What You'll Be Doing

• Provide overnight support and guidance to our Night Practitioners across various services.
• Be the first point of contact for staff during the night, offering advice, reassurance, and practical support.
• Visit different services to ensure staff and residents are safe, supported, and well-connected.
• Handle incidents, manage risk, and maintain calm and effective responses during crises.
• Lead, supervise, and support a small team, ensuring quality care and professional development.
• Maintain clear, accurate records and contribute to service improvement and reflective practice.

What We\'re Looking For

• Compassionate and professional - treats people with dignity, respect, and kindness.
• A strong leader - confident in guiding staff, giving feedback, and having performance conversations.
• Independent and reliable - comfortable working alone, making sound decisions, and travelling between sites.
• A great communicator - listens actively, speaks clearly, and adapts to different situations and needs.
• Organised and responsive - able to prioritise responsibilities, stay calm under pressure, and manage time well.
• Committed to learning - open to personal development and continuously improving the service.

Key Responsibilities

• Attend regular team meetings, reflective practice, and case management discussions.
• Supervise and support Night Practitioners, including scheduling and leading performance reviews.
• Respond to incidents and support staff in managing emergencies effectively.
• Travel to different services during night shifts as required.
• Uphold the values of transparency, teamwork, respect, and person-centred care in all that you do.

How to Apply

Please simply click apply to this ad and send an up to date CV. For more information and a confidential discussion around current roles available, please contact Scott Rice or Steve More at 21 HSC.

Suitable applicants will be contacted by one of our team with a view to setting up a face to face or Teams informal discussion in the first instance. Applicants will be subject to a stringent vetting process which will include doing an up to date Protection of Vulnerable Groups (PVG) check, referencing and SSSC registration check/endorsement.

About

21 Health and Social Care are a recruitment agency offering a variety of employment positions within the Health, Social Care, Voluntary and Social Work sectors across Scotland. With over 20 years experience working within the Scottish Market we have some of the best opportunities on the market coupled with unrivalled ongoing support and advice throughout your journey with us. 21 HSC is run by Qualified Social Work and Social Care professionals and is a registered employer with the SSSC.

21 HSC Limited is an equal opportunities employer