Void Manager

Fortus Recruitment Careers; Twickenham; On-site; GBP 36,000 - 45,000; Full time

Job summary

A property management company is seeking a Void Manager to efficiently oversee the turnaround of void properties in the TW & KT Postal area. The role involves managing the complete voids process, coordinating inspections and contractors, and ensuring compliance with safety regulations. The ideal candidate will enhance operational efficiency while maintaining high-quality standards and customer satisfaction. This role is essential for ensuring timely repairs and re-letting of empty homes.

Responsibilities

• Manage the end-to-end voids process, from tenancy termination through to property handover.
• Coordinate inspections, works orders, contractors, and internal teams to ensure timely completion.
• Monitor performance targets, budgets, and compliance with health & safety and housing regulations.
• Maintain accurate documentation, schedules, and reporting systems.
• Identify operational improvements and implement best practice procedures.
• Support tenant liaison during move-out and move-in stages.

Job description

About the Role

We are seeking an organised, proactive, and solution-focused Void Manager to oversee the efficient turnaround of void properties within the TW & KT Postal area. You will be responsible for ensuring empty homes are inspected, repaired, and re-let promptly—maintaining high-quality standards while minimising void periods and maximising customer satisfaction.

Key Responsibilities

• Manage the end-to-end voids process, from tenancy termination through to property handover.
• Coordinate inspections, works orders, contractors, and internal teams to ensure timely completion.
• Monitor performance targets, budgets, and compliance with health & safety and housing regulations.
• Maintain accurate documentation, schedules, and reporting systems.
• Identify operational improvements and implement best practice procedures.
• Support tenant liaison during move-out and move-in stages.