Visitor Services & Membership Sales Assistant

Wildfowl & Wetlands Trust; Gloucester; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading conservation organization in Gloucester is seeking a Trading Assistant to join their team at Slimbridge Wetland Centre. This role involves welcoming visitors, promoting sales and memberships, and meeting targets that support conservation efforts. The successful candidate will be proactive, have excellent communication skills, and enjoy working both as part of a team and independently. The position is for 20 hours per week with various benefits including generous annual leave and discounts.

Benefits

33 days annual leave (increasing to 38 after 5 years)

Free entry to all wetland centres for family

Free car parking

Colleague discount on shopping and memberships

Cycle to work scheme

Contributory pension scheme

Life Assurance of three times your salary

Employee Assistance Programme

Qualifications

• Enthusiastic and proactive individual with exceptional customer service skills.
• Ability to work independently and as part of a busy team.
• Passion for maximising sales and membership recruitment.

Responsibilities

• Provide a warm and informative welcome to all visitors.
• Work to maximise sales and promote memberships.
• Contribute to the delivery of agreed targets and goals.

Skills

Good communications skills

Ability to work as part of a team

Ability to engage with visitors

Problem-solving skills

Willingness to learn

Education

Basic GCSE qualifications or similar experience

Job description

A leading conservation organization in Gloucester is seeking a Trading Assistant to join their team at Slimbridge Wetland Centre. This role involves welcoming visitors, promoting sales and memberships, and meeting targets that support conservation efforts. The successful candidate will be proactive, have excellent communication skills, and enjoy working both as part of a team and independently. The position is for 20 hours per week with various benefits including generous annual leave and discounts.