Virtual Branch Managers

HSS Hire Ireland; United Kingdom; Remote; GBP 30,000 - 40,000; Full time

Job summary

A leading marketplace provider in the United Kingdom is seeking a Virtual Branch Manager to provide high-quality customer service remotely. The role involves overseeing customer needs, building relationships, and achieving sales targets. Ideal candidates have a proven sales record and exceptional organisational skills. The company offers unique benefits such as personal holiday leave on your birthday and various training opportunities.

Benefits

Birthday leave

Paid volunteering day

Training and development opportunities

Wellbeing and healthcare support

Discounts and cashback on perks

Qualifications

• Proven track record of meeting and exceeding performance targets.
• Commitment to continuous development.
• Exceptional organisational skills.

Responsibilities

• Independently oversee a number of customers.
• Build and nurture strong customer relationships.
• Consistently meet and exceed sales targets.

Skills

Customer-focused approach

Excellent communication skills

Sales ability

Organisational skills

Adaptability

Job description

Overview

Virtual Branch Managers — Remote - Various Roles

At HSS ProService Marketplace, we’ve built a smarter way for businesses to get the tools, equipment, and materials they need. Our online marketplace connects customers with trusted suppliers quickly and easily, helping businesses save time and work smarter.

The impact you'll have

The impact you'll have: As a Virtual Branch Manager, you’ll build strong, lasting connections with customers by delivering personalised, high-quality customer service. Working remotely, you’ll maximise opportunities with customers while building a strong rapport with local customers and businesses in need of reliable hire solutions.

A typical day

• Independently oversee a number of customers, delivering expert assistance for their hire needs while proactively identifying opportunities to upsell and cross-sell products.
• Build and nurture strong customer relationships to ensure repeat business and long-term loyalty.
• Consistently meet and exceed sales targets with a customer first approach.

What you'll bring

• A track record of consistently meeting and exceeding performance targets, effectively prioritising tasks, and driving solutions with a customer-focused approach.
• A commitment to continuous development and expanding product knowledge.
• A dedication to providing outstanding customer service.
• Highly adaptable, self-motivated, and resourceful in tackling challenges.
• Exceptional organisational skills, with an ability to balance your workload and respond to service demands efficiently.

What you’ll get back

Join a forward-thinking team that's committed to transforming how businesses operate, using the latest technology and a bold vision. If you're passionate about being part of an industry disruptor, this is the place to build your career.

• Your birthday each year as annual leave to spend how you want to!
• One paid volunteering day each year to give back to your community
• Training and development opportunities to grow your career and skills
• Wellbeing and healthcare support—at work and at home
• A culture of revolution, driving digital change in a traditional industry
• Discounts and cashback on a huge range of perks including gyms, restaurants, and shopping
• Access to flexible benefits like Cycle to Work, Holiday Buy, Critical Illness Cover and more

Different Perspectives, One Platform

We’re not all the same and that’s what makes us stronger. We believe great ideas come from different people, different experiences, and different ways of thinking.

Whether you’re starting out, switching careers, or looking for your next big move - if you’ve got the skills and the drive, we want to hear from you.

Not sure you tick every box? That’s okay. We’d still love to hear from you. If you’ve got any questions, email us at [e-mail].