Vice President, Experience Research & Strategy

JPMorgan Chase & Co.; Greater London; On-site; GBP 100,000 - 130,000; Full time

Job summary

A global financial services firm is looking for an Experience Research Vice President to lead user experience research initiatives and mentor a team of skilled professionals. The role involves developing innovative research strategies, collaborating with cross-functional teams, and driving significant improvements in user satisfaction and engagement. The ideal candidate has over 7 years of experience in experience research or design, strong leadership skills, and the ability to communicate insights effectively. This position is based in Greater London and offers opportunities for impactful research at scale.

Qualifications

• 7+ years of experience in experience research or user experience design, focusing on leading research initiatives.
• Demonstrated expertise in various research methods to gather and analyze data.
• Strong organizational and time management skills to handle multiple projects.

Responsibilities

• Develop and execute research strategies to gather insights on user needs and preferences.
• Lead and mentor a team of experience researchers, promoting collaboration and innovation.
• Transform research findings into actionable recommendations for enhancing user satisfaction.

Skills

Experience research expertise

User experience design

Quantitative research methods

Qualitative research methods

Leadership and team management

Communication skills

Time management

Job description

A global financial services firm is looking for an Experience Research Vice President to lead user experience research initiatives and mentor a team of skilled professionals. The role involves developing innovative research strategies, collaborating with cross-functional teams, and driving significant improvements in user satisfaction and engagement. The ideal candidate has over 7 years of experience in experience research or design, strong leadership skills, and the ability to communicate insights effectively. This position is based in Greater London and offers opportunities for impactful research at scale.