Veterinary Receptionist

Vets for Pets; Glossop; On-site; GBP 12,000 - 18,000; Part time

Job summary

A new veterinary practice in Glossop is looking for an Experienced Receptionist to join their team, offering part-time hours of 25 to 30 per week. The role involves providing excellent customer service, managing appointments, and building client relationships in a modern, supportive environment. Ideal candidates will have a friendly demeanor, strong communication skills, and a passion for pets. Benefits include discounts and career development opportunities.

Benefits

20% discount at the Vet Group

Access to discounts and cashbacks

In-house career development opportunities

Pension plan

Holiday allowance

Qualifications

• Experience in a receptionist environment or similar role.
• Friendly and welcoming attitude for clients and their pets.
• Ability to handle emotional situations with professionalism.

Responsibilities

• Provide exceptional service to clients and their pets.
• Build strong relationships with clients and practice team.
• Manage appointments and payments confidently.

Skills

Customer service

Computer literacy

Interpersonal skills

Calm demeanor

Passion for pets

Job description

Experienced Receptionist - Brand New Veterinary Practice (Opening March 2026)

Are you a dedicated Experienced Veterinary Receptionist looking for an exciting new challenge in a supportive and modern environment? Join us as we open the doors to our state-of-the-art practice in March 2026 and become part of our friendly, dynamic team from day one!

About us:

Our brand-new practice, based in Wren Nest Retail Park, has been designed with both clinical excellence and colleague wellbeing at its heart. You’ll be working in a bright, spacious, air‑conditioned environment with access to the latest technology and equipment.

Our Practice Owners bring a wealth of experience – Ibrahim, a Veterinary Surgeon who graduated in 2001, and Leanne, a Registered Veterinary Nurse with over 25 years’ experience. You’ll find us conveniently located next to Costa, Argos, PureGym, and Next, with free on‑site parking available.

What your typical day will look like:

• Provide an exceptional service to clients and the best care possible to their pets – acting as a link between clients and the clinical team.
• Build strong relationships with clients, their pets and the practice team.
• Deliver great client service during visits, ensuring absolute satisfaction and encouraging repeat visits.
• Greet each client, offer support, guidance, and expertise, and manage payments and future bookings confidently.
• Coordinate the smooth running of day‑to‑day routines using our online booking system; computer literacy is a must.

This is a Part Time role working between 25 to 30 hours per week

The attributes required:

• Experience in a receptionist environment or a similar role.
• Friendly and welcoming face for clients and their pets.
• Up‑to‑speed knowledge of practice and available services.
• Calm, attentive, and client‑focused.
• Enthusiastic, driven, and passionate about service and pets.
• Ability to handle a range of emotional situations with professionalism.
• Infectious personality that creates a welcoming atmosphere with colleagues.

In short, you like to be busy, enjoy helping people and their pets, and always endeavour to make a difference.

Benefits

In return, we offer such benefits as 20% discount at the Vet Group, Pets at Home and the Groom Room, access to discounts and cashbacks, in‑house career development opportunities, pension, and holiday allowance.

Location

SK13 8GN

We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!