Veterinary Hospital Driver

Blue Cross For Pets; City Of London; Hybrid; GBP 26,000 - 33,000; Full time

Job summary

A leading animal care organization in London is seeking a Veterinary Hospital Driver to provide essential transport services for sick and injured pets. The successful candidate will manage appointments, transport animals, and conduct vehicle maintenance. A full UK driving licence is essential, and no prior experience is required. This role offers a supportive team environment and competitive compensation.

Benefits

38 days holiday rising to 43 with service

Free access to GP services

Pension scheme with enhanced contributions

Qualifications

• Full UK driving licence is essential.
• No prior experience in this role is necessary, but experience with animals is beneficial.
• Must be able to manage paperwork related to journeys and mileage.

Responsibilities

• Provide essential transport services for sick and injured pets.
• Book appointments and plan routes for transport.
• Conduct regular vehicle checks and maintenance as required.

Skills

Valid, full UK driving licence

Customer-facing experience

Experience caring for or handling animals

Job description

Veterinary Hospital Driver

Application Deadline: 8 October 2025

Department: Veterinary Services

Employment Type: Permanent - Full Time

Location: Victoria animal hospital

Reporting To: Reception Manager

Compensation: £26,872 / year

Description

Contract: Permanent, full time (Monday – Friday 10am-6:30pm)

Salary: £26,872 per annum (plus £3,954 for London Weighting Allowance)

Location: Victoria Animal Hospital, with travel across London (and further afield on occasion)

Closing date: Wednesday 8th October 2025

Interview date: 16th and 17th October 2025

We are looking for a confident driver who knows their way around London, to join our Veterinary Team as a Veterinary Hospital Driver. You will play a crucial role by providing essential transport services in one of our Blue Cross ambulances.

More about the role

Our Hospital Drivers provide a pet transport service by collecting and returning sick and injured pets for owners who are unable to bring them to the hospitals themselves through illness, age or disability. You don’t have to have any professional experience of animal handling as basic training will be provided but personal experience of caring for animals would be advantageous.

In the role, you are responsible for booking appointments for approved clients using our booking framework and planning your route accordingly. This role covers inter-hospital transfers across our other sites in London, but you will also be expected to transport animals to and from our rehoming centres such as Burford and Southampton.

You will need to ensure regular vehicle checks before travelling to ensure yours and the animals safety when travelling. There are regular cleaning schedules to follow and you will also organise any vehicle maintenance as required.

We have a hospital driver email which you will be a part of so you will use this email inbox to manage booking appointments for approved clients and communicating the application process to new, potential clients. You will also process payments for appointments and procedures which involves cash handling and reconciliation.

You may also be required to provide reception support, which can include greeting visitors and clients, answering and directing phone calls, handling enquiries via email and maintaining a welcoming front desk area. Full training will be provided to ensure you feel confident in carrying out these tasks.

About you

Our Hospital Drivers play a huge part of helping our clients and their beloved pets so being kind, courteous and understanding really matters in this role.

This role would suit a comfortable driver who can keep on top of paperwork such as journey records and mileage. No experience in this role is necessary however a full UK driving licence is essential.

Your days will be varied, working with different teams in different counties so being a good communicator is the key to success as a Veterinary Hospital Driver.

While you’ll often be out and about working independently, you’ll never be on your own as you’ll be part of a friendly, supportive team that always puts the animals we care for, and the people who love them at the heart of everything we do.

Knowledge, skills, and experience:

• Valid, full UK driving licence
• Customer-facing experience
• Experience caring for or handling animals

It would be great (but not essential) if you also had:

• Knowledge of the London area and road system
• Understanding of confidentiality and data protection
• Interacting with a wide variety of people
• Experienced in using IT functions (Word, Outlook, Excel)

How to apply

Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response.

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.

Our generous benefits package includes:

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
• Programmes for physical and mental wellbeing support
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
• Free physiotherapy advice and face to face intervention
• Health cash plan
• Unlimited access to an employee assistance programme
• Pension scheme with enhanced employer contribution
• Professional fees paid with Continuing Professional Development and personal development support
• Life assurance
• 20% discount on Pet Plan pet insurance
• Enhanced family friendly policies
• Recognition scheme
• Annual volunteer days
• Charity worker discounts across a variety of retailers

To read more about the benefits Blue Cross has to offer, please read the why work for us page on our website.