Underwriting Operations Manager

Insight Select; Greater London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading insurance organization in London is seeking an experienced Underwriting Operations Manager for a 12-month contract at £1,000 per day. You will oversee the entire underwriting lifecycle, manage an onshore and offshore team, and drive operational efficiency through process improvements. Ideal candidates will have proven experience in underwriting operations within the Lloyd’s market and strong leadership skills. This hybrid role requires compliance with regulatory standards and effective stakeholder communication.

Qualifications

• Proven experience in underwriting operations and process management within the Lloyd’s or insurance market.
• Strong leadership skills with experience managing onshore and offshore teams.
• Track record of implementing process improvements.

Responsibilities

• Manage the full underwriting lifecycle: submission, quote, bind, and post-bind processes.
• Lead and develop an onshore team (approx. 7) and offshore support team (approx. 20).
• Provide accurate and timely data to key stakeholders.
• Drive process improvements and sponsor technology enhancements.
• Deliver management information (MI) and insights on operational performance.
• Ensure compliance with regulatory and governance requirements.

Skills

Underwriting operations experience

Leadership skills

Process improvement

Job description

Job Description

Underwriting Operations Manager (12-month Contract) | £1,000 per day (umbrella) | London (Hybrid)

A leading insurance organisation is seeking an experienced Underwriting Operations Manager to oversee end-to-end underwriting processes and drive operational efficiency across the business.

Responsibilities

• Manage the full underwriting lifecycle : submission, quote, bind, and post-bind processes
• Lead and develop an onshore team (approx. 7) and offshore support team (approx. 20), ensuring service levels and operational excellence
• Provide accurate and timely data to key stakeholders, including Underwriting and Finance
• Drive process improvements and sponsor technology enhancements (automation, AI)
• Deliver management information (MI) and insights on operational performance, data quality, and efficiency
• Ensure compliance with regulatory and governance requirements within the Lloyd’s market
• Act as deputy for the Head of Underwriting Operations when required

Skills & Experience

• Proven experience in underwriting operations and process management within the Lloyd’s or insurance market
• Strong leadership skills with experience managing onshore and offshore teams
• Track record of implementing process improvements and t...