UK Claims Governance Lead: TPA Onboarding & Oversight

AIG Insurance; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading insurance company in Manchester seeks a UK Claims Sourcing/Governance Manager to oversee third-party administrators and ensure compliance with regulatory standards. The role requires strong analytical and communication skills, with an emphasis on managing claims processes across various countries. The ideal candidate will have experience engaging with TPAs and will support organizational design initiatives. This full-time position offers a dynamic work environment and strong career development opportunities.

Benefits

Total Rewards Program including health and wellness benefits

Professional development opportunities

Inclusive and diverse work culture

Qualifications

• In-depth experience in managing claims across multiple countries.
• Strong analytical skills to assess complex information.
• Excellent English communication skills for effective engagement.
• Experience in managing third-party vendors.

Responsibilities

• Lead the onboarding process of third-party administrators (TPAs).
• Oversee performance and compliance of TPAs across various countries.
• Provide governance to support outsourced claims and minimize risk.
• Assist in the preparation for external audits.
• Support strategic projects in operational model design.
• Ensure compliance with local regulatory obligations.
• Work with internal and external stakeholders effectively.
• Continuously improve claims delegation processes.
• Engage with stakeholders in multiple languages.

Skills

Managing claims

Analytical skills

Communication in English

Vendor management

Tools

Baan

IT Sales and Marketing

Civil Quality Control

Activex

Jboss

Job description

A leading insurance company in Manchester seeks a UK Claims Sourcing/Governance Manager to oversee third-party administrators and ensure compliance with regulatory standards. The role requires strong analytical and communication skills, with an emphasis on managing claims processes across various countries. The ideal candidate will have experience engaging with TPAs and will support organizational design initiatives. This full-time position offers a dynamic work environment and strong career development opportunities.