Trip Helper

Remotetravelcareers; Remote; GBP 25,000 - 35,000; Full time

Job summary

A travel service company is seeking a remote Trip Helper in Glasgow to assist customers with their travel plans. This role involves providing support with booking flights, hotels, and transportation, answering customer inquiries, and ensuring a seamless experience. Ideal candidates are friendly and patient, with strong communication skills. This position offers flexibility with full-time or part-time options.

Qualifications

• Strong communication skills are essential for assisting customers effectively.
• Experience with customer service or hospitality is beneficial but not mandatory.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Skills

Strong communication and customer service skills

Comfortable using computers and online booking systems

Ability to stay organized and pay attention to detail

Friendly, helpful, and patient with customers

Job description

Overview

We are seeking a remote Trip Helper to assist customers with their travel plans. You’ll provide support with reservations, answer questions, and make sure clients enjoy a smooth experience while you work remotely.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.
• Previous experience in customer service or hospitality is a plus, but not required.

Job Type: Remote — Full-time or Part-time