Transport Planner

Etex Group; Stirling; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading sustainable construction company in Stirling is seeking a Transport Planner. This role focuses on ensuring timely customer deliveries through efficient routing and strategic carrier selection. Ideal candidates will have transport planning experience, work well in a team, and possess strong communication skills. The role requires the ability to manage dynamic priorities and enhance operational effectiveness. The culture emphasizes teamwork, safety, and sustainability, presenting a fulfilling opportunity in a fast-paced environment.

Qualifications

• Experience in transport planning is essential.
• Must be a strong communicator working effectively within a team.
• Detail-oriented with a focus on accuracy.
• Ability to manage deadlines and shifting priorities.
• Flexibility to handle unexpected changes.
• Familiarity with SAP systems.

Responsibilities

• Provide excellent customer service and proactive communication.
• Convert customer orders into shipping orders.
• Plan effective transport routes and maximize load availability.
• Analyze data for KPIs and reporting.
• Build strong relationships with internal stakeholders.
• Handle transport-related invoices prompt and resolve discrepancies.
• Review haulier performance and deliver feedback.

Skills

Transport planning experience

Strong communication

Attention to detail

Ability to meet deadlines

Flexibility

SAP knowledge

Job description

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At Etex, our purpose is to inspire new ways of living. We are an international leader in sustainable construction, driven by a passion for excellence, but it's our people that are our top priority.We connect, collaborate, and champion the well‑being of our employees, forming partnerships and pioneering change in our ever‑evolving industry.

At Etex, we seek to make a meaningful impact in the lives of our customers and our communities. Are you looking for a company where you can learn, grow & lead? Join us as a Transport Planner, based in Stirling for the Insulation division of Etex!

This is a fast‑paced role focused on ensuring customer deliveries are made on time and in full. You’ll optimise efficiency and cost through effective route planning and carrier selection while maximising load capacity. Success in this role means building strong relationships with internal and external stakeholders, taking ownership of unforeseen issues, and maintaining accurate administration.

What you’ll do:

• Provide first‑class customer service by proactively sharing relevant information and using effective communication.
• Convert customer orders into shipping orders and allocate to the most appropriate haulier (UK and Export).
• Plan efficient routes and maximise load availability.
• Collect, maintain, and analyse data for KPIs and daily/weekly/monthly reporting.
• Resolve problems effectively using root cause analysis to improve operations.
• Build strong, trusting relationships with internal departments.
• Process transport‑related invoices promptly and query discrepancies.
• Communicate strategic requirements and customer‑specific needs to hauliers.
• Continuously review haulier performance and provide feedback.
• Assist the Customer Service & Logistics Manager with ad hoc tasks and reporting, including covering in their absence.

What you’ll bring:

• Previous experience in transport planning.
• Strong communicator who works well as part of a team.
• Strong focus on detail and accuracy.
• Ability to work to deadlines and manage priorities.
• Flexibility to deal with unexpected changes.
• SAP knowledge.
• Our culture – we connect & care about those around us. We nurture teamwork, communities, partnerships and new ways of working, placing the highest importance on the safety and working environment of our people.
• Our ‘Road to Sustainability 2030’ is our plan to help build a better, sustainable future. We work towards this vision by caring about our social and environmental impacts and developing innovative solutions.
• We have a strong conviction that diversity of thinking helps us to deliver a strong and sustainable performance. It is also essential for us that everyone feels part of the team. In this spirit, we are committed to equal opportunities and zero tolerance towards discrimination.
• Flexibility: For us, hybrid and flexible working is all about trust, and we want you to be able to do your best work(d...?).