Transformation & Operational Development Manager

Sainsbury’s Group; Camden Town; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading UK retailer is seeking a Programme Manager to join their Transformation & Operational Development team. In this strategic role, you will oversee complex programmes that drive the business forward, ensuring successful implementation within scope and budget. Candidates should possess strong retail experience and excellent analytical and communication skills. The company offers competitive benefits, including discounts and a performance-related bonus.

Benefits

Colleague discount

Pension scheme and life cover

Performance-related bonus

Annual holiday allowance

Private healthcare

Employee Assistance Programme

Qualifications

• Must have a background in retail.
• Experience in programme and project management.
• Ability to analyse processes and data effectively.
• Comfortable in fast-paced, ambiguous environments.

Responsibilities

• Own the design and implementation of complex programmes.
• Ensure successful delivery within scope and budget.
• Challenge the status quo to improve operations.
• Build relationships with key stakeholders for change.
• Analyze market insights and best practices.

Skills

Strategic thinking

Complex E2E transformation management

Analytical thinking

Communication and influencing skills

Knowledge of ecommerce

Operational and financial understanding

Job description

Overview

Join our dynamic Transformation & Operational Development team, where you'll play a pivotal role in shaping the future of our Retail and Digital Operating Models. You'll be responsible for the identification, planning, and successful implementation of complex, cross-functional programmes that drive our business forward. This role requires a challenger mindset and the ability to build brilliant relationships across the business.

Responsibilities

• Own the end-to-end design and successful implementation of detailed and complex programmes that support the delivery of the Sainsbury's Strategy and Goals.
• Ensure programmes are implemented successfully 'Right first time' within Retail and Digital, delivered on time, within scope, and to budget.
• Think creatively and challenge the status quo to drive strategic and operational improvements.
• Stay close to relevant business developments, market insights, and retail industry best practices.
• Coordinate qualitative and quantitative analyses to draw insights, develop business cases, and measure results.
• Model various options for new business and operating model designs, highlighting strengths and limitations with clear recommendations.
• Work cross-functionally, building strong relationships with key stakeholders to deliver meaningful change.
• Participate in post-implementation reviews to continually develop and promote business change best practices.

Essential qualifications

• Strategic thinking (must be from a retail background)
• Strong experience in complex E2E transformation, programme, project, and relationship management
• Analytical thinking / commercial acumen - ability to quickly analyse processes and data to find insights, identify opportunities, and measure improvements
• Great communication and influencing skills
• Prior knowledge of ecommerce / retail operating models.
• Understand how businesses work both operationally and financially
• Proactive in strategic orientation and hypothesis-led problem solving
• Comfortable working at pace in an ambiguous environment

Benefits

We are committed to being a truly inclusive retailer so you'll be welcomed whoever you are and wherever you work. Around here, there's always the chance to try something new - whether that's as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we'll also offer you an amazing range of benefits. Here are some of them:

• Starting off with colleague discount, you'll be able to save 10% on your shopping online and instore at Sainsbury's, Argos, TU and Habitat, and we regularly increase the discount to 15% at points during the year.
• We’ve got you covered for your future with our pensions scheme and life cover.
• You may be eligible for a performance-related bonus of up to 20% of salary, depending on performance.
• Annual holiday allowance with the option to buy up to an additional week.
• Private healthcare and other benefits to help your money go further (e.g., season ticket loans, interest-free car loan up to £10k, cycle to work, health cash plans, salary advance).
• Employee Assistance Programme (EAP).
• Moments that matter: up to 26 weeks' pay for maternity or adoption leave and up to 4 weeks' pay for paternity leave.