Training Officer

Frimley Health NHS Foundation Trust; Frimley; On-site; GBP 32,000 - 38,000; Full time

Job summary

A healthcare organization in Frimley is seeking a Departmental Trainer to support the training and development of staff in Specimen Reception and Data Entry. The successful candidate will deliver structured training on the Pathology Laboratory Information Management System (LIMS) and assist in the management of send-away tests. Qualifications include RSA 1 or equivalent and GCSEs in English and Maths, with at least one year of experience as a Medical Laboratory Assistant. This is a permanent position with hours from 16:00 to 22:00.

Benefits

Professional development opportunities

Flexible working arrangements

Qualifications

• At least one year’s experience as a Medical Laboratory Assistant.
• Experience in training or supervising staff in a laboratory environment.

Responsibilities

• Deliver structured training to staff within Specimen Reception and Data Entry.
• Provide training and support in using the Lab Information Management System (LIMS).
• Maintain accurate training records.

Skills

Training/Supervision

Good communication skills

Organizational skills

Knowledge of WinPath and EPIC

Ability to work to deadlines

Education

RSA 1 or equivalent

GCSE’s in English and Maths

Tools

Microsoft Packages

Email

Job description

Job Overview

We are seeking a Departmental Trainer to support the training and development of new and existing staff within Specimen Reception and Data Entry at our Pathology site.

The post holder will be responsible for planning, coordinating, and delivering effective training on the Pathology Laboratory Information Management System (LIMS) and associated departmental processes.

This includes supporting staff in managing send‑away results, operating results enquiry lines, and ensuring compliance with departmental procedures, working under the guidance of the Departmental Team Leaders.

Organise and deliver training programmes for new and existing staff within Specimen Reception and Data Entry.

Provide hands‑on training and ongoing support in the use of the Pathology LIMS system.

Support staff in managing send‑away tests and associated results.

Train staff in operating and responding to results enquiry lines.

This role plays a key part in maintaining high standards of accuracy, efficiency, and staff competence within the department.

Permanent shift: 16:00 – 22:00

Main duties of the job

• Deliver structured training to new and existing staff within Specimen Reception and Data Entry, ensuring competency and confidence in role‑specific tasks.
• Provide expert training and support in the use of WinPath Enterprise, ensuring accurate specimen registration, data entry, and result handling.
• Train staff in the management of send‑away tests, including correct processing, tracking, and follow‑up of results.
• Support and train staff in operating results enquiry lines, communicating clearly and professionally with patients, clinicians, and other service users via telephone.
• Act as a point of reference for staff queries relating to LIMS usage, specimen workflows, and departmental procedures, escalating issues where appropriate.
• Maintain accurate training records and contribute to competency assessments in line with departmental and Trust requirements.
• Work collaboratively with Team Leaders to identify training needs and support service delivery across partner Trusts within the joint venture.
• Ensure all training and day‑to‑day practices comply with Trust policies, quality standards, data protection, and health and safety requirements.
• Demonstrate flexibility and resilience, maintaining accuracy, attention to detail, and organisation when working under pressure and with minimal supervision.

Working for our organisation

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme.

We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

Detailed Job Description And Main Responsibilities

• Plan and organise own work schedule using appropriate planning aids, demonstrating effective time management and promptly reporting any anticipated difficulties in meeting deadlines.
• Deliver structured training to new and existing staff within Specimen Reception and Data Entry, ensuring competency and confidence in role‑specific tasks.
• Provide expert training and support in the use of WinPath Enterprise, ensuring accurate specimen registration, data entry, and result handling.
• Train staff in the management of send‑away tests, including correct processing, tracking, and follow‑up of results.
• Support and train staff in operating results enquiry lines, communicating clearly and professionally with patients, clinicians, and other service users via telephone.
• Act as a point of reference for staff queries relating to LIMS usage, specimen workflows, and departmental procedures, escalating issues where appropriate.
• Maintain accurate training records and contribute to competency assessments in line with departmental and Trust requirements.
• Work collaboratively with Team Leaders to identify training needs, improve working practices, and support service delivery across partner Trusts within the joint venture.
• Help develop and expand the service to respond to increasing demands under the direction of the Pathology Support Services Site Manager.
• Ensure all training and day‑to‑day practices comply with Trust policies, quality standards, data protection, and health and safety requirements.
• Demonstrate flexibility and resilience, maintaining accuracy, attention to detail, and organisation when working under pressure and with minimal supervision.

This job description is an indication of the type and range of tasks that are expected of the post holder, and other duties may be required, in line with the role and the banding.

Person specification

Qualifications

Essential criteria

• RSA 1 or equivalent
• GCSE’S or equivalent in English and Maths.

Desirable criteria

• O’ level / GCSE standard English and maths
• Basic knowledge of biology & chemistry
• RSA II
• A Training or Mentoring Qualification.

Experience

Essential criteria

• Training /Supervision of staff
• At least one years experience as a Medical Laboratory Assistant

Desirable criteria

• Medical Terminology
• Understanding of basic health and safety principles
• Previous laboratory or NHS experience
• Experience as a Trainer / Mentor.
• Awareness of health and safety policies and procedure.

Skils & Knowledge

Essential criteria

• Ability to work deadlines
• Logical and well organised.
• Knowledge of Winpath and EPIC
• Supervision of staff.
• Good communication skills.
• Ability to work in an environment with frequent exposure to body fluids, biological and chemical hazards.
• Excellent typing and Computer skills, including use of e‑mail & Microsoft Packages.
• Excellent customer care knowledge.

Desirable criteria

• Understanding of basic health and safety principles
• Medical Terminology

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