Training and Compliance Manager

Network Plus; Bolton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading utility and infrastructure services company in Bolton seeks a Training and Compliance Manager. This role involves overseeing training compliance, managing a team, and ensuring that safety standards are met across operations. You will serve as the main contact for training-related matters, conducting quality assurance and maintaining relationships with local delivery partners. Strong management and communication skills required. This position offers a competitive salary and a comprehensive benefits package.

Benefits

Competitive salary

Full benefits package

Qualifications

• Excellent communication skills to collaborate across levels.
• Strong attention to detail and analytical thinking.
• Experience managing a team effectively.

Responsibilities

• Act as the main contact for training and compliance.
• Ensure compliance with training standards and SLAs.
• Mentor and manage the Compliance Hub team.
• Conduct quality assurance checks for compliance.

Skills

Excellent communication skills

Analytical thinking

Problem-solving

Attention to detail

Team management

Education

SHEA Gas

IOSH Managing Safely / NEBOSH

Job description

As a Training and Compliance Manager, you will be the main point of contact for the Network Plus Construction Management Organisations (CMO) local delivery partners (LDP), operational staff and the client for any training related matters and National Cadent contracts for the Compliance Hub.

The compliance hub team review site videos taken by the local delivery partners at the start / end of the day to prove site safety and compliance. The team then carry out a level of assurance to ensure overall site compliance. As the training manager, you will be responsible for managing this team and ensuring agreed SLAs are met within each Cadent network across the UK.

The role reports directly to the Head of HSEQ.

Key Responsibilities

Training

Act as the main point of contact for CMO and LDP Management, scheduling teams / 1-2-1 training compliance review meetings.

Liaise with the Training Officer to produce and implement an effective training schedule - to upskill and refresh operative training competencies, in line with contract expectations.

Conduct quality assurance to maintain accurate training records, track and provide trend analysis of LDP non-compliance.

Uphold and enforce contract minimum standard training requirements, specific to individual operative job role, prior to being inducted onto contract.

Establish good working relationships with CMO, the client, LDPs and external stakeholders.

Raise PO supply chain request forms to authorise payment for training providers.

Document all scheduled and completed training on the Commercial tracker to assist with LDP training cost recharges.

Manage the delivery of tasks produced by the training admin, proactively support with ad hoc requests to meet contractual objectives.

Compliance

Mentor, support and manage the performance of the Cadent Compliance Hub (CH) in line with contractual SLA’s.

Liaising and building relationships with the client and LDPs.

Using a platform called Vyn to monitor CH findings for non-compliant sites, being utilised as a point of escalation to close out outstanding escalations.

Ensure CH team knowledge and Vyn reviewing processes are up-to-date with new / changes to legislation and the Safety at Street Works and Road Works code of practice.

Reporting and providing Network Compliance updates, via teams / 1-2-1 monthly meetings across both Gas Customer Operations and Main Replacement workstreams to LDP, CMO and Cadent Management.

Conducting CH Team quality assurance checks to ensure individuals are performing at high and consistent standards.

Tracking Network trends of non-compliance findings, Vyn upload rates to support and drive improvements.

Support with customer enquiries / complaints, Highway and Local Authority FPN findings and alleged member of public incidents through Vyn submission evidence to assist mitigation

Experience and Qualifications

Excellent communication skills, building relationships and working collaboratively across departments and stakeholders at all levels

Strong attention to detail, analytical thinking and problem-solving

Creative and strategic thinking to resolve compliance challenges

Managing multiple tasks and deadlines efficiently

Experience managing a team

SHEA Gas

IOSH Managing Safely / NEBOSH (Desirable, but not essential)

Salary and Benefits

We offer a competitive salary based on experience along with a full benefits package.

Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses / partners.

We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.

About Network Plus

Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater.

We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer.

We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances

Compliance Manager • Bolton, Greater Manchester, United Kingdom